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Troubleshooting

Troubleshooting Guide

Problem Indicator

Symptoms

Cause and Solution

LEDs

System Status LED is
blinking for more than 5
minutes

Cause: Software did not boot properly and only
firmware is running.
Solution: Connect to the system via the console port,
and check the software status. You might need to
contact an FAE if the software did not load properly.

System Status LED is red

Cause:

• Critical system fault (CPU error, bad firmware)

• Over temperature

Solution:

• Check environmental conditions (room

temperature)

Fan Status LED is red

Cause: Possible fan issue Solution:

• Check that the fan is fully inserted and nothing

blocks the airflow

• Replace the fan FRU if needed (possible in GVF-

1032-100G only)

PSU Status LED is red

Cause: Possible PSU issue
Solution:

• Check/replace the power cable

• Replace the PSU if needed (possible in GVF-1032-

100G only)

Содержание grass valley GV FABRIC

Страница 1: ...Installation Manual 13 06157 030 2019 07 23 GV FABRIC COMPACT HIGH SPEED ETHERNET SWITCHES FOR BROADCAST IP ROUTING SYSTEMS ...

Страница 2: ...refully By using GV Fabric documentation you agree to the following terms and conditions Grass Valley hereby grants permission and license to owners of GV Fabric to use their product manuals for their own internal business use Manuals for Grass Valley products may not be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording for any purp...

Страница 3: ...painted surface of the chassis frame to safely ground unwanted ESD voltages If no wrist strap is available ground yourself by touching the unpainted metal part of the chassis For safety periodically check the resistance value of the antistatic strap which should be between 1 and 10 megohms When temporarily storing a card make sure it is placed in an ESD bag Cards in an earth grounded metal frame o...

Страница 4: ...N 61000 4 6 Conducted immunity EN 61000 4 8 EMP immunity EN 61000 4 11 Voltage dips short interruption and voltage variation immunity Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a comm...

Страница 5: ... com for recycling information Grass Valley believes this environmental information to be correct but cannot guarantee its completeness or accuracy since it is based on data received from sources outside our company All specifications are subject to change without notice If you have questions about Grass Valley environmental and social involvement WEEE RoHS REACH etc please contact us at environme...

Страница 6: ...vi Notices ...

Страница 7: ...ctures both for single or redundant network schemes It s non blocking architecture exhibits zero packet loss at very low latency and is fully compliant with PTPv2 timing protocol for device and network timing offering alternative clock distribution schemes including transparent and boundary clock mechanisms Two versions of GV Fabric are available A 1 RU full rack width 32x QSFP28 port switch and a...

Страница 8: ... 1032 100G Rear View GVF 516 100G Rear View Model 10 25GbE SFP28 Interfaces 40 50 56 100GbE QSFP28 Interfaces Max Throughput GVF 1032 100G 64 using QSFP to SFP splitter cables 32 6 4Tb s GVF 516 100G 64 using QSFP to SFP splitter cables 16 or 32 50GbE interfaces when using QSFP to 2xQSFP splitter cables 3 2Tb s Model USB MGT Console PSU Fan GVF 1032 100G Rear Rear 2 ports Rear 2 Units 4 Units GVF ...

Страница 9: ...roducts are designed to work in an environmentally controlled data center with low levels of gaseous and dust particulate contamination The operation environment should meet severity level G1 as per ISA 71 04 for gaseous contamination and ISO 14644 1 class 8 for cleanliness level Step Procedure See 1 Follow the safety warnings Safety Warnings 2 Pay attention to the air flow consideration within th...

Страница 10: ... does not apply to GVF 516 100G In the GVF 516 100G systems the fan units are non replaceable Note All servers and systems in the same rack should be planned with the same airflow direction All FRU components need to have the same air flow direction A mismatch in the air flow will affect the heat dissipation GVF 1032 100G Air Flow Direction Marking Connector Side Inlet to Power Side Outlet ...

Страница 11: ... static rail kit described GVF 1032 100G Static Rail Kit The GVF 516 100G system is shipped without a rail kit and a designated rail kit can be purchased separately For installation instructions see GVF 516 100G Side by Side Mounting Rail Kit GVF 1032 100G Static Rail Kit The following parts are included in the static rail kit see figure below 2x Rack mount rails A 2x Rack mount brackets B 2x Rack...

Страница 12: ... planning how to place the system consider the two installation options shown in the figure below and review the following points Make sure the system air flow is compatible with your installation selection It is important to keep the airflow within the rack in the same direction The FRU side is extractable Mounting the rack brackets inverted to the FRU side Option 2 will allow you to slide the FR...

Страница 13: ...ips screws E in the designated points with a torque of 1 5 0 2 Nm Attaching the Rails to the Chassis 3 Attach the left and right rack mount brackets B to the switch by gently pushing the switch chassis pins through the slider key holes until locking occurs Secure the system in the brackets by screwing the remaining 2 flat head Phillips screws E in the designated points with a torque of 1 5 0 2 Nm ...

Страница 14: ...attach the brackets installed on the system to the rack s posts Secure the brackets to the rack s posts by inserting four M6 screws in the designated cage nuts as described in the figure below Do not tighten the screws yet Attaching the Brackets to the Rack 6 Slide the two blades into the left and right rails and adjust them to fit your rack s depth Use four M6 screws D to fix the blades into the ...

Страница 15: ...ipherals and from the electrical outlet While your installation partner is supporting the system s weight 2 Loosen the screws attaching the brackets to the rack Do not remove them yet 3 Loosen the screws attaching the blades to the rack and pull the blades towards you while your partner is holding the system 4 Extract the loosened screws from Step 2 and dismount the system from the rack 5 Remove t...

Страница 16: ...ce the system Pay attention to the airflow within the rack cooling connector and cabling options The installation kits come with enough system mounted rails and flat head screws to install two systems The 2 system metal frame will fit into racks with from 23 6 600mm to 31 5 800mm space between the vertical supports You may choose to install your system in the right or in the left part of the metal...

Страница 17: ...olding the cables stably together in the blade s rail with one hand use your other hand to secure the blades to the chassis Screw the right blade with eight 4 40 flathead screws and the left blade with seven 4 40 flathead screws The recommended torque is 0 49 0 54 Nm IMPORTANT At least two people are required to safely mount the system in the rack Note While pairing the cables make sure the cables...

Страница 18: ...ded Cables Top View 5 Slide the two frame slides into the dedicated rails in the metal frame Sliding the Frame Sliders into the Rails 6 Install ten cage nuts in the desired slots of the rack three cage nuts in the front part of each cabinet post and two cage nuts in the rear part of each cabinet post ...

Страница 19: ...lected slot in the frame and mount the system by sliding its mounting blades into the frame Repeat this step to install an additional system in the other side of the frame if needed 10 Tighten the capture nuts to secure the system in the frame The recommended torque on the right screw is3 0 3 36 Nm while on the left screw recommended torque is 0 89 0 98 Nm Sliding the System s Blades in the Rails ...

Страница 20: ...14 Installation 19 System Mounting Options ...

Страница 21: ...tative for a copy of Grass Valley Cable Management Guidelines For more information about port LEDs refer to Port LEDs GVF 1032 100G and GVF 516 100G QSFP Cable Orientation Splitter Breakout Cables and Adapters A 100GbE port can be split to two 50GbE ports or to four or less 25GbE ports using a Grass Valley splitter cable For GVF 1032 100G systems splitting a 100GbE QSFP28 port to 4 separate 25GbE ...

Страница 22: ... splittable to 4 SFP28 ports each The bottom QSFP28 ports gray are blocked when the upper ports are in split mode All QSFP28 ports can be split to 2 QSFP28 ports GVF 516 100G Splitting Options All QSFP28 ports are splittable Each port can be split into 4xSFP28 10 25G or 2xQSFP28 50G ports There are no blocking requirements ...

Страница 23: ...tem Status LED shows red after five minutes unplug the system and call your Grass Valley representative for assistance System Status LEDs 5 Minutes After Power On in GVF 1032 100G System Status LEDs 5 Minutes After Power On in GVF 516 100G IMPORTANT After inserting a power cable and confirming the green SystemStatusLEDlightis on makesurethat theFanStatusLEDshows green If the Fan Status LED is not ...

Страница 24: ...m Step 1 Connect a host PC to the Console RJ45 port of the system using the supplied harness cable DB9 toRJ45 Make sure to connect to the Console RJ45 port and not to the Ethernet MGT port Step 2 Configure a serial terminal program for example HyperTerminal minicom or Tera Term on your host PC with the settings described in the table below Once you perform that you should get the CLI prompt of the...

Страница 25: ...se IPv6 addresses If you enter no no IPv6 you will automatically be referred to Step 6 Step 4 Enable IPv6 auto config SLAAC on mgmt0 interface no This turns on auto configuration of the IPv6 addresses This is unsuitable for DHCPv6 Step 5 Enable DHCPv6 on mgmt0 interface no To enable DHCPv6 on the MGMT0 interface Step 6 Admin password Press Enter to leave unchanged new_password Step 6 Confirm admin...

Страница 26: ... 168 10 4 10 10 10 10 Mask length may not be zero if address is not zero interface eth0 Step 5 Netmask 0 0 0 0 255 255 255 0 Step 6 Default gateway for example 192 168 10 1 10 10 10 255 Step 7 Primary DNS server Step 8 Domain name Step 9 Enable IPv6 yes Step 10 Enable IPv6 autoconfig SLAAC on mgmt0 interface no Step 11 Admin password Enter to leave unchanged To change an answer enter the step numb...

Страница 27: ...d be used switch01 config show interfaces mgmt0 Interface mgmt0 status Comment Admin up yes Link up yes DHCP running yes IP address 192 168 1 100 Netmask 255 255 255 0 IPv6 enabled yes Autoconf enabled no Autoconf route yes Autoconf privacy no DHCPv6 running no IPv6 addresses 1 IPv6 address fe80 202 c9ff fe63 b55a 64 Speed 1000Mb s auto Duplex full auto Interface type ethernet Interface source phy...

Страница 28: ...nits work in a redundant configuration Either unit may be extracted without bringing down the system ssh l username ip_address Grass Valley Switch Management Password Note The following information does not apply to the GVF 516 100G The GVF 516 100G includes two non replaceable power supply units and four non replaceable fan units IMPORTANT Make sure that the power supply unit that you are NOT rep...

Страница 29: ...pply connector 5 Insert the other end of the power cord into an outlet of the correct voltage Fans The system can fully operate if one fan FRU is dysfunctional Failure of more than one fan is not supported To remove a fan unit 1 Grasping the handle with your right hand push the latch release with your thumb while pulling the handle outward As the fan unit unseats the fan unit status LEDs will turn...

Страница 30: ... the fan unit by sliding it into the opening until slight resistance is felt Continue pressing the fan unit until it seats completely Fan Module Latches IMPORTANT The green Fan Status LED should light If not extract the fan unit and reinsert it After two unsuccessful attempts to install the fan unit power off the system before attempting any system debug ...

Страница 31: ...rts Some QSFP28 ports and SFP28 ports support higher power consumption transceivers as detailed in the following table Speed Ethernet speed must be set manually The system s ports can be manually configured to run at speeds ranging from 10GbE to 100GbE for more details see Specifications To change the port speed configuration use the command speed under interface configuration mode RS232 Console T...

Страница 32: ... and on the front side of the GVF516 100G This reset button requires a tool to be pressed To reset the system and the CPU of its management board push the reset button and keep it pressed for up to 15 seconds To reset the system the CPU of its management board and the admin password push the reset button and keep it pressed for at least 15 seconds When using this system this should allow you to en...

Страница 33: ...ription Normal Conditions System Status LED Shows the health of the system Green Flashing green when booting Fan Status LED Shows the health of the fans Green a Power Supply Units LEDs Shows the health of the power supply units Green Bad Port LED Lights up when a symbol error is detected on one of the ports Off Unit Identifier LED Lights up on command through the CLI Off or blue when identifying a...

Страница 34: ... for the end of the booting process Solid Red Major error has occurred For example corrupted firmware system is overheated etc If the System Status LED shows red five minutes after starting the system unplug the system and call your GrassValley representative for assistance Both of these LEDs in the red ovals show the fans status The GVF 516 100G systems have a front fan LED only LED Behavior Desc...

Страница 35: ...The table on the previous page Fan Status Rear LED Assignments One LED per Fan does not apply to the GVF 516 100G IMPORTANT Risk of Electric Shock With the fan module removed power pins are accessible within the module cavity Do not insert tools or body parts into the fan module cavity Note The following information does not apply to the GVF 516 100G In these systems the power supply units are non...

Страница 36: ... in and active If the problem resumes the PSU might be faulty Off PSU not present N A LED Behavior Description Action Required Solid Green Power supply is running normally N A Flashing Green 1Hz AC present Only 12VSB on PSU off or PSU in Smart on state Call your Grass Valley representative for assistance Amber AC cord unplugged or AC power lost while the second power supply still has AC input powe...

Страница 37: ... seconds normal condition N A Flashing Amber Error one or more ports have received symbol errors Possible causes are Bad cable Bad connection Bad connector Check symbol error counters on the system UI to identify the ports Replace the cable on these ports LED Behavior Description Action Required Off Link is down Check the cable Solid Green Link is up with no traffic N A Flashing Green Link is up w...

Страница 38: ...as Serial Number Part Number GUID and MAC address can be extracted from the inventory pull out tab on the lower right side of the front panel In some systems there is no pull out tab and the information is provided on labels in several locations GVF 1032 100G Pull out Tab GVF 516 100G Pull out Tab ...

Страница 39: ...lley Support website If you do not have the latest revision upgrade your software using the CLI or the GUI Copy the updated software to a known location on a remote server within the user s LAN Prior to updating read and follow all of the instructions regarding the updating of the software on your system Switch Firmware Update The systems do not require firmware updating Firmware updating is done ...

Страница 40: ...34 Software Management Upgrading Software ...

Страница 41: ...an FAE if the software did not load properly System Status LED is red Cause Critical system fault CPU error bad firmware Over temperature Solution Check environmental conditions room temperature Fan Status LED is red Cause Possible fan issue Solution Check that the fan is fully inserted and nothing blocks the airflow Replace the fan FRU if needed possible in GVF 1032 100G only PSU Status LED is re...

Страница 42: ...10 20 07 51 x86_64 Press enter to boot this image or any other key for boot menu Booting default image in 3 seconds Boot Menu 0 SX_X86_64 SX_3 4 0008 2014 11 10 20 07 51 x86_64 1 SX_X86_64 SX_3 4 0007 2014 10 23 17 27 34 x86_64 Use the ArrowUp and Arrowdown keys to select which entry is highlighted Press enter to boot the selected image or p to enter a password to unlock the next set of features H...

Страница 43: ...0 non condensing Altitude 3050m Noise level 71 6 dB A Regulatory Safety EMC CB cTUVus CE CU S_Mark CE FCC VCCI ICES RCM BSMI KCC CCC RoHS RoHS complaint Power Input Voltage 100 127VAC 50 60Hz 3 5A 200 240 50 60Hz 2 9A 192 288VDC not certified Global Power Consumption 100GbE Model Typical power with passive cables ATIS 150W Max power with optical cables assuming 3 5W per port 398W Main Devices CPU ...

Страница 44: ...Operational 10 90 non condensing Altitude 3050m Noise level 73 7 dB A Regulatory Safety EMC CB cTUVus CE CU S_Mark CE FCC VCCI ICES RCM BSMI KCC CCC RoHS RoHS complaint Power Input Voltage 100 127VAC 50 60Hz 4 5A 200 240 50 60Hz 2 9A Global Power Consumption 100GbE Model Typical power with passive cables ATIS 94 3W Max power with optical cables assuming 3 5W per each QSFP28 port 248 6W Main Device...

Страница 45: ...in a local phone number for the support center nearest you please consult the Contact Us section of Grass Valley s website www grassvalley com An online form for e mail contact is also available from the website Corporate Head Office Grass Valley 3499 Douglas B Floreani St Laurent Quebec H4S 2C6 Canada Telephone 1 514 333 1772 Fax 1 514 333 9828 www grassvalley com ...

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