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37
TROUBLESHOOTING
Red balls are
not coming
down.
Red balls are
released at game
start.
Enter Diagnostic
Menu and select
“Start Blowers”
If blower is not running:
AC Driver Board is not
receiving power
AC Driver Board not
receiving signal from
I/O Aux Board.
AC Driver Board not
sending voltage to blower
Ensure CE6528 cable is
plugged into the blower AC
cable.
If blower is running:
Red ball path is blocked.
Check for a constant 110 VAC on the AACE6525 input cable.
Check for a 12 Volt DC pulse on AACE6515
There is also a green LED on the board that will light up when it
is receiving a signal from I/O Aux Board.
Replace I/O Aux Board if needed. (AACB9601-SQ)
Check fuse in the small box on the board. Replace with 5 amp
fuse if needed. Check for 110 VAC coming from board on
AACE6528 cable.
If green LED is on board, but no 110 VAC coming from board,
this board is faulty. Replace AC Driver Board (AABD5029-A)
If blower is receiving 110 VAC and still not blowing, unplug
blower and check for obstructions in blower itself.
Replace blower is needed. (AABL6505)
Ball jammed in tube, refer to “Red Ball Tube Diagram” and
“How to Replace Red Ball” troubleshooting.
Problem
Probable Cause
Remedy
Troubleshooting Guide
All balls are not
coming down,
Blowers and
solenoids do
not turn on.
No power to I/O Aux
Board.
Faulty I/O Aux Board.
Check that both power supply connectors are secure to I/O Aux
Board.
Replace I/O Aux Board. (AACB9601-SQ)
No Audio
or
Loud
Audio
Sound
originates
from TV and
goes to
speakers.
Volume too low.
Sound has static.
Loose wire.
Faulty HMDI cable from
Motherboard
No 12 VDC power to
Audio Amplifier board.
Use MP3 or Phone to
isolate problem.
Increase the volume by pressing
Menu button, go to “Volume &
Attract Settings” and increase Attract volume & Game Volume
Use remote control and turn the volume down on the TV.
Check audio cable connections
from TV through audio amplifier board
to speakers. (A5CEAU010, A5CE2300, AACE6505, AACE8811)
Check HMDI cable (A5CORD36) from Motherboard
Ensure 12 VDC power in on cable AACE6502 from power supply
Unplug phono jack from audio filter from TV and plug into the MP3 or
phone. Then the sound from your device will play through the game
speakers.
All RGB Lights
on the game are
not synchronized
No power to RGB Control
Light Board.
No signal to RGB Control
Light Board.
Faulty RGB Control Light
Board or Rasp Pi Board.
Check that both power supply connectors are secure to I/O
Aux Board.
Check USB cable from Raspberry Pi board. Replace if needed.
(A5CBL5900)
Replace RGB Control Light Board.(AACB6502) or replace
Rasp Pi Board. (AAMBRPI-SQ)
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