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TROUBLE SHOOTING GUIDE
Troubleshooting Guide
Problem
Probable Cause
Remedy
No power to the
game.
Unplugged.
Power strip turned off,
or plugs unplugged.
Circuit breaker tripped.
Line filter faulty.
Bad or overloaded power
supply.
Check wall outlet cable (A5CORD29) to line filter in back
of front console of game. (A5FI9010)
Check rocker switch on power strip. Ensure
power cords are pushed up into power strip securely.
Reset power strip breaker switch or building
circuit breaker. Attempt to determine cause.
Replace line filter. (A5FI9010)
Refer to Power Supply Diagnostics
Bill Acceptor on,
but everything
else off.
(Power Supply
not ON)
Power supply unplugged.
Rocker Switch on power
supply is Off.
Power supply shutting
down because of 12 V
overload.
Faulty power supply.
Insure power supply is plugged into power strip.
Make sure rocker switch is set ON.
See power supply diagnostics to isolate bad component.
A bad motor or 12 volt short would cause this.
Refer to Power Supply Diagnostics section.
LED lights in ball
area are not
working.
LED strip faulty
Faulty Cable
Remove front display plexi (Refer to: How Access Dis-
play, Spotlights, and Actuator) and examine LED strip.
(AACE4401)
Check cables from LED strip to power supply.
(AACE4401, AACE7431, AACE7407, AACE7424)
LED target
Cabinet spot
lights lighting
not working.
LED spotlight faulty
Faulty Cable
Remove front display plexi (Refer to: How Access Dis-
play, Spotlights, and Actuator) and examine LED spot-
light. Swap power cables from the other spotlight. Re-
place if needed. (AACE7431)
Check cables from LED spotlight to power supply.
(AACE7431, AACE7407, AACE7424)
Dollar Bill
Acceptor
not func-
tioning.
Ensure bill acceptor has 110
Volts AC.
Dirt or debris in acceptor slot.
Ensure acceptor dipswitch is
set to “always enable”
Pinched, broken, or
disconnected wiring.
Bill acceptor problem.
Acceptor should cycle stacker at game power up. If not,
check cable connections to power strip.
Caution – 110 Volts AC
Clean with bill reader cleaning card. (A5CC9000)
There are dips on side of acceptor.
Set to “always enable” (not harness enable)
Check wiring from bill acceptor to main board.
Repair or replace wiring harness. (AACE7401)
Refer to troubleshooting section of dollar bill acceptor
manual included with this game or the diagnostics label
of the back of the unit.
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