TYPE
Warranty period
IR-heaters for installation into suspended ceilings (series BIH-S)
5 (five) years
Air conditioners (BSE, BSEI, BSA, BSAI, B20I-FM, B30I-FM, B40I-FM, BSEI-FM, BDI-FM,
BCI-FM, BPHS)*, air dryers (BDM), electrical convectors, electrical household IR-heaters,
electrical fan heaters (series VKH)
3 (three) years
Air conditioners (BSWI), water heaters (series BWH/S Nexus (H), BWH/S Nexus titanium
edition (H), BWH/S Omnium 0 (U)**, BWH/S Space***, electrical IR-heaters (series BIH-
AP, BIH-CM, BIH-T, BIH-L), electrical fan heaters (except for series VKH), gas thermal
generators, curtains, water fan heaters
2 (two) years
IR gas heaters, diesel heat generators, the rest of products
1 (one) year
* The warranty period for the compressor of the air conditioners of BSEI series is 60 (sixty) months.
** For water containing tank the warranty period is 84 (eighty four) months; for the rest parts of the product - 24
(twenty four) months.
*** For water containing tank the warranty period is 60 (sixty) months; for the rest parts of the product - 24
(twenty four) months.
The Warranty applies to manufacturing or design
defects of the product.
The repair works are performed by the authorized
service center and replacement of the defective parts
of the product in the service center or at the Buyer's
(on discretion of the service center). The warranty
repair is carried out within max. 45 (forty five) days. In
case it becomes evident that a fault can not be
eliminated within the term agreed by the parties, the
parties may make an agreement about new term of
faults elimination. The warranty periods above apply
only to the products used in personal, family or
household purposes not related to entrepreneurship.
In case of the product use in entrepreneurship, its
warranty period is 3 (three) months.
The warranty period for the accessories or
components (parts removable without tools: crates,
shelves, grills, baskets, head pieces, brushes, pipes,
hoses etc.) is 3 (three) months. The Warranty period
for the new parts of the product or those installed on
the product during warranty or paid for repair, or
purchased separately from the product is three months
from the date the Buyer received the repaired product
or sale to the latter of such parts. This Warranty is
effective only on the territory of Russian Federation for
the products purchased on the territory of Russian
Federation.
This Warranty does not provide rights for
reimbursement and cover of damage due to
modification and adjustment of the product without
prior written consent of the manufacturer in order to
bringing it into line with national or local technical
standards and safety regulations current in any other
country (except for Russia) where this product was
initially sold.
Not included in warranty:
•
periodical service maintenance of the product
(cleaning, filter replacement or the devices serving as
filters);
•
all adaptations and modifications of the product
including with the purpose of improvement and
expansion of its common sphere of use specified in
the Operation Manual without written consent of the
manufacturer.
•
accessories included in the scope of delivery.
This warranty is not granted in cases:
•
if the serial number of the product is modified,
erased, removed or illegible in full or partially;
•
the product is used out of its direct application, not
in compliance with the Operation Manual including
operation at overload or jointly with the auxiliary
equipment not recommended by the Seller, the
company authorized by the manufacturer, the
importer, manufacturer;
•
presence of mechanical damages (chips, cracks,
etc.), impacts of excessive force, chemically
aggressive substances, high temperatures, high
humidity/dust content, vapour concentrations if
anything of the above became the cause of the
product fault;
•
repair/adjustment/installation/adaptation/commis
sioning of the product by non-authorized
companies/persons; acts of God (fire, flood, etc.)
and other causes beyond the Seller's, the company
authorized by the manufacturer, the importer,
manufacturer and the Buyer's control that
prejudiced the product;
•
incorrect connection of the product to electrical or
water supply mains, as well as faults (non-
compliance with the working parameters and
safety)
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