Warranty
Please read carefully:
This appliance is covered by/under a limited warranty for manufacturing defects for
a period of 12 months from the date of purchase. This warranty applies only to the
original purchaser using this product in a residential and non-commercial setting.
This warranty applies only to items sold in original packaging, at the authorized retail
location, and does not relate to items sold that have been opened, used as floor
samples or demonstration, or models sold “as is”.
When you open the package:
Consult the Product Guide to ensure that there are no missing or damaged parts.
Within 14 calendar days from the date of purchase, any missing parts or damages
must be reported to BakerStone.
NOTE: Slight chips or scratches in the stones are not
considered damages and do not affect the performance of the appliance.
Claims for defects or missing items must be accompanied by the original or an
acceptable copy of the sales receipt and photographs must be taken to support any
and all claims submitted.
Here is what the warranty does not include:
• Merchandise that has sustained weather damage.
• Broken stones occurring or reported more than 14 days after purchase.
• Any damage to the appliance resulting from being used in a manner other than its
intended purpose.
• Damages resulting from use in a commercial or institutional organization.
• Failures, defects, damages caused by, failure to follow the instructions, abuse,
neglect, inclement weather and/or acts of nature.
• Reasonable wear and tear of enameled finishes.
• Discoloration of the stone baking chamber.
• Discoloration or yellowing of any stainless steel components.
• Damage caused by bleach, ammonia, and/or other abrasive cleaners.
• Rusting as a result of scratches or broken enameled surfaces.
• Failure, discoloration or any and all damages that result from the appliance being
used with disregard to any and all warnings listed in the Product Guide
• Damages caused to the appliance by dirty, grease laden firebox or burners that are
clogged, corroded or otherwise damaged and therefore are likely to misfire or
otherwise malfunction.
• Damages caused by neglect or lack of reasonable care and maintenance.
• Damages resulting from the use of the appliance when it has not been properly
maintained. A properly maintained appliance includes, but is not limited to, clean
grease trap and firebox, and properly functioning burners, valves and regulator.
• Consequential damages.
• Any damages to an item resulting from placing it on a hot appliance.
• Damage to any item resulting from attempting to use the appliance indoors.
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Product Guide
