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Avocent AdminWorks 1.2 User
’
s Manual
¯
July 2005
The Menu Bar
53
Refresh
This command is available for systems that are currently on-line and in your Managed Systems.
Select one or more systems, then select Refresh from the Client Menu to refresh the system
inventory information. Or right-click on the system and select Refresh from the pop-up menu,
or press Ctrl + R on your keyboard.
Sync Agent ID With...
When you install the AdminWorks Agent on a system, an Agent ID is created. This Agent ID
enables your Console to discover that system.
If you ever install the AdminWorks Agent program again on a system on which the Agent was
already previously installed, the program will generate a second Agent ID for that system. Your
Console will then recognize these two Agent IDs as representing two separate systems. It will
recognize the new Agent ID as being a new system, and will show the original Agent ID as
being an
“
Offline system.
”
In order to retain the history data of this system, it is strongly recommended that you use the
Sync Agent ID With... function to synchronize the Agent IDs. Synchronizing combines the
database of the two Agent IDs, and the AdminWorks Console will thereafter recognize the
system by its newer Agent ID.
NOTE: This command is only available when the UnManaged Systems are displayed in the
Workgroup frame. It is disabled when multiple systems are selected, or when a managed
system is selected.
1. Only one un-managed system can be synchronized at a time. Highlight the desired
system.
2. Do either of the following:
Select Sync Agent ID With... from the Client Menu.
Right-click on the desired system, then select Sync Agent ID With... from the pop-
up menu.
The Synchronize Agent ID dialog box opens. The upper right portion of the dialog box
displays data about the un-managed system you just selected, for your reference (the
System Name, the Agent ID, and the IP Address).
3. The left side of the dialog box lists your Organization and Task Groups topology
“
trees.
”
From these topologies, select the managed system that you want to synchronize the un-
managed system with. After you have done this, the data of the selected managed system
will be shown in the lower right portion of the dialog box.