Avira Premium Security Suite
48
Define a general approval for AntiVir Guard and AntiVir MailGuard. AntiVir
Guard only works with the address 127.0.0.1 (localhost). An Internet connection is not
established. The same applies to AntiVir MailGuard.
AntiVir MailGuard does not work.
Please check correct functioning of AntiVir MailGuard with the aid of the following
checklists if problems occur with AntiVir MailGuard.
Checklist
Check whether your mail client logs in on the server via Kerberos, APOP or RPA.
These verification methods are currently not supported.
Check whether your mail client reports to the server through SSL (also often
called TSL – Transport Layer Security). AntiVir MailGuard does not support SSL and
therefore terminates any encrypted SSL connections. If you want to use encrypted SSL
connections without having them protected by MailGuard, you will have to use a port
that is not monitored by MailGuard for the connection. The ports monitored by
MailGuard can be configured in the configuration under MailGuard::Scan.
Is the AntiVir MailGuard service active? If necessary, enable the service: In the
taskbar, select "Start | Settings | Control Panel". Start the configuration panel "Services"
with a double-click (under Windows 2000 and Windows XP the services applet is located
in the sub-directory "Administrative Tools"). Find the entry
Avira AntiVir MailGuard
.
"Automatic" must be entered as the startup type and "Started" as the status. If necessary,
start the service manually by selecting the relevant line and the button "Start". If an
error message appears, please check the event display. If this is not successful, you may
have to completely uninstall the AntiVir program via "Start | Settings | Control Panel |
Add or Remove Programs", restart the computer and then reinstall your AntiVir
program.
General
POP3 connections encrypted via SSL (Secure Sockets Layer, also frequently
referred to as TLS (Transport Layer Security)) cannot currently be protected and are
ignored.
Verification to the mail server is currently only supported via "passwords".
"Kerberos" and "RPA" are not currently supported.
Your AntiVir program does not check outgoing emails for viruses and unwanted
programs.
Note
We recommend regularly installing Microsoft updates to close any gaps in security.
There is no network connection available in a virtual machine (e.g. VMWare,
Virtual PC, ...) if Avira FireWall is installed on the host machine and the
security level of Avira FireWall is set to medium or high.
If Avira FireWall is installed on a computer on which a virtual machine (for example
VMWare, virtual PC, etc.) is also running, the firewall will block all network connections
for the virtual machine when the security level of the Avira FireWall is set to medium or
high. If the security level is set to low, the FireWall works as expected.
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