In a browser:
1. Go to
2. Click
Choose File
and select the
.key
file.
3. Click
Upload
. A
capabilityResponse.bin
file should download automatically.
If not, allow the download to occur when you are prompted.
4. Complete the product registration page to receive product updates from Avigilon.
5. Copy the
.bin
file to a computer running the ACC Client software.
In the ACC Client:
1. In the License Management dialog box, click
Apply…
.
2. Select the
.bin
file and click
Open
.
3. Click
OK
to confirm your changes.
Deactivating a License
Note:
A license can be deactivated a limited number of times. If you encounter an error while
activating a previously deactivated license, this may be the issue. Contact Avigilon Technical
Support for help.
You can deactivate individual licenses and activate them on a different site. For example if you are
upgrading your server hardware, you can deactivate the license on the older server then activate the same
license on the new server.
1. In the New Task menu
, click
Site Setup
.
2. Click the site name, then click
.
3. Select the licenses you want to deactivate.
4. Click
Remove License…
.
5. To keep a record of the license, click
Copy to Clipboard
and paste into a text file.
If you have Internet access:
l
Click
Deactivate Now
.
If you do not have Internet access:
Note:
You will need a
account. Contact your organization's Technical
Contact for access.
Deactivating a License
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