Table 4: Available call flows
Call flow
Description
BUSY/NOANSWER
Used when a call is not answered. The caller
can leave a message or be transferred to the
operator.
For a Busy/NoAnswer call flow, the only entry
point required is W_W. This format is
automatically added and must be the last
item in the list.
DIRECT
Access a user mailbox to retrieve message
or modify mailbox options.
SETAWU
A guest or operator can configure an Auto
Wake-Up call.
XPRESS MESSAGE LEAVE
Leave a message without calling a user.
Note: All messages left this way will
have ’Hotel Staff’ as the Call Sender ID.
XPRESS MESSAGE RETRIEVE
Retrieve a message from any phone on the
system.
POST CO RETRIEVE
Retrieve messages for hotel guests that
checked out recently.
MINIBAR/Room Status
Update the hotel PMS with charges for items
guests consumed from the minibar and with
guest room status.
TUI
Access the Telephone User Interface (TUI)
to complete administrative transactions over
the telephone.
CALLFLOW.AA
Access various Auto Attendant call flows.
The following table identifies the options available for the Calling Party.
Table 5: Calling party options
Calling party option
Description
W
A wildcard that represents any length for the
Called or Calling Party. The wildcard option
can be used for any call flow and is the default
option.
C
Use this option if the Called Party information
is required. This option is used for the
DIRECT and SETAWU call flows.
This option is available only if you selected
Advanced Setting.
HMS 400 server commissioning
64 Avaya Hospitality Messaging Server 400 Installation and Commissioning
March 2012
