4 Connecting to the PARTNER System
Operator Assisted Connection
27
Getting Started
5 Ask to be transferred to one of the following extensions:
— If the PARTNER system has a Remote Access card, extension 76.
— If the PARTNER system has an external modem (PARTNER R7.0
only), the extension to which the external modem is connected.
6 As soon as you hear the extension ring, click the OK button.
The extension will ring for about 10 seconds.
7 As soon as you hear the modem answer, hang up the phone.
8 When prompted, enter the Remote Administration Password, and then click
the OK button.
When the connection is completed, a message box appears.
9 Click the OK button.
If you are having difficulty completing an operator-assisted connection,
the problem may be due to a “rough hand-off” between the voice call and
the modem. With certain types of modems, it may be necessary to
connect a bridging adapter to your modem to facilitate the hand-off
process. A bridging adapter is plastic jack extension that plugs into a
single jack and expands this outlet into a two-jack outlet.
• Plug a bridging adapter into the line jack on your modem.
• Connect both the outside line and the phone line into the bridging
adapter.
PCAdminGS.book Page 27 Wednesday, May 19, 2004 1:28 PM
