Page 13
Voicemail
Page 13
IP Office
40DHB0002USAV Issue 4 (12/10/2001)
Dialpad Key Commands
The following commands are available when using Voicemail:
When depositing messages: -
1. Dial
0
at any time to leave the Voicemail server and call the number
configured in "User" "Voicemail Reception". You should advise users of
this facility via your personal greeting message.
2. Dial
8
during the greeting message to collect Voicemail for that User.
When entering Mailbox number or Voicemail code: -
1. Dial
*
or
#
to restart entry.
When collecting Voicemail and listening to messages: -
1. Dial
1
to play current messages
2. Dial
2
to play saved messages
3. Dial
3
to review greeting messages
4. Dial
4
to delete the current message. (Enter before end of CLI
announcement.)
5. Dial
5
to save current message in the saved message area.
6. Dial
6
to forward the current message to Email.
7. Dial
7
to repeat current message
8. Dial
8
for help and to escape from message replay
9. Dial
9
to skip current message
10. Dial
*
to rewind message
11. Dial
#
to fast forward message
When Recording / Altering Greetings: -
Hunt Groups will first hear:
1. Dial
1
to review standard greeting message.
2. Dial
2
to review out of hours greeting message.
3. Dial
3
to review you "are waiting in a queue" message.
4. Dial
4
to review you "are still waiting in a queue" message.
5. Dial
8
to escape when finished.
Then for Hunt Groups and Users: -
1. Dial
1
to listen to greeting message.
2. Dial
2
to record new greeting message.
3. Dial
3
to save (new) greeting message or for playing then recording a
caller’s message.
4. Dial
4
to save (new) greeting message or for playing as a continuous
loop.
5. Dial
8
to escape when finished.
Other commands: -
1. Dial
*01
to Forward all current and new messages to Email.
2. Dial
*02
to cancel Forward/Alert.
3. Dial
*03
to Forward all current and new messages to Email without the
.wav file (Alert Function).
Note: These three setting will be lost if the Voicemail Server restarted.
