Page 30 - Responding to Specific Media Contact Requests
Multimedia Contact Handling
Page 30 - Multimedia Contact Handling
MultiMedia Module iContact Manual
Responding to Specific Media Contact Requests
40DHB0002UKDB – Issue 2 (04/2003)
Responding to a Chat Request
When you accept the chat request, an invitation is sent to the chat sender to join you in
a private chat room. When the chat sender has accepted the invitation, the chat can
proceed. The message that the chat sender sends will appear in the Content Window.
1. To send/reply to a chat message, enter the text in the textbox and click
Send
.
2. Either you or the chat sender can choose to end the chat session.
You must close the contact to complete Chat session.
4. Enter a URL and click on
Push URL.
This will cause a new web based window to
open on the Client and to navigate to the supplied web page.
