Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI
Task table
194
Installation, Upgrades and Additions for Avaya CMC1 Media Gateways
June 2004
Unless you exit and restart your browser, you do not need to re-enter your user ID and
password to perform other ART operations.
The ART Start of Product Registration page appears, and the ART session ID appears in the
middle of the screen.
4
Type the Installation Location or Sold-To data in the FL/Sold-To Number field.
NOTE:
Sold-To number replaces the FL numbers as customer-site identifiers in the Maestro
database.
•
Sold-To numbers are typically 7 digits long, sometimes beginning with an upper-
case “S” followed by two zeros, for example: S001234567.
•
FL numbers are 10-12 letters or digits.
5
In the Session Type field, select:
•
NEW INSTALL REGISTRATION for products that are initially installed at a customer site.
•
UPGRADE REGISTRATION for all subsequent product registrations.
6
In the Product Type field choose DEFINITY for the following products:
7
Click on the Start Product Registration button.
If the data you have entered matches a Maestro database record, the Customer Verification page
appears.
8
Verify the information in the Customer Name and Customer Address fields.
NOTE:
If the information is not what you expected, ensure that you entered the customer’s
FL/Sold-To number correctly (Step 4 above). If you entered an incorrect number:
a
Click on the Abort Upgrade Registration Session button at the bottom of the
screen.
CAUTION:
DO NOT exit your browser to abort the session. This can result in an incomplete upgrade
registration.
b
Return to the ART User Menu page to begin a new session.
If the FL/Sold-To number matches multiple customers in the database, ART displays the
name and address of each customer with a button to select for this registration session.
9
In the Customer Type field, select
•
GOODYEAR, MOTEL 6, STATE FARM
•
IN CINCINNATI BELL SERVICE AREA
•
OTHER
NOTE:
This verification might be done automatically in the future.
