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Avaya 5610SW, Руководство пользователя

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Page 36 - Call Waiting

System Features

Page 36 - System Features

IP Office 5610SW User’s Guide

Call Waiting

Call Waiting

Call Waiting tells you if another call arrives while you are already making a call by 
providing call waiting tone. If you hear the call waiting tone, either end your current 
call or put the caller on hold. The waiting call should then ring. 

•

To turn call waiting on use the code *15; to turn it off use *16.

Call Forwarding

Your calls can be forwarded to another extension or an external number either when 
you are away from your desk (on no answer), when your extension is busy (on all 
Call Appearance keys), and all calls (for example when you go on holiday).

•

To set the number to which your calls are forwarded dial *07*201# (forwarding to 
201 in this example).

•

To switch forward direct station calls (i.e. not Hunt Group) on, dial *01. 
To switch it off dial *02.

•

To switch forward on busy on dial *03, to switch it off dial *04.

•

To switch forward on no answer on dial *05, to switch it off dial *06.

Diverting Calls

You can divert your calls to another extension. 

Note: If you do not answer calls at the temporary extension, they are forwarded to 

your own voicemail or call forwarding number.

At another extension:

*12*N# from the extension you are temporarily using (where N is your extension 
number). Hence, calls to your extension will be diverted to the extension you are 
temporarily using.

*13*N# to re-direct the calls back to your own extension, before you return to it. 

At your own extension:

*14*N# from your own extension (where N is the extension to which you want 
your calls diverted..

*14*# to cancel either feature from your own extension.

Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on 
your exceptions list:

To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off 
dial *09.

*10*N# to add a number to the exception list.

*11*N# to delete a number from the exception list. 

Note: Your callers, other than your exceptions, either hear busy tone or are re-

directed to your voicemail.

Содержание 5610SW

Страница 1: ...IP Office 5610SW User s Guide...

Страница 2: ...18 Using the Call Logs 19 Using Individual Log Entries 20 Web Browsing 21 Overview of Web Browsing 21 Accessing External WAP Websites 21 Web Navigation Controls 22 Entering Data 23 Function Keys 24 Ov...

Страница 3: ...IDial Dial Intercom 31 Intru Call Intrude 31 Login Extn Login 31 Logof Extn Logout 31 Music Hold Music 31 NATim Set No Answer Time 31 Park Call Park to Other Extension 32 PickA Call Pickup Any 32 Pick...

Страница 4: ...one is calling in the name phone number of that person displays here 3 Call Appearance Feature buttons Nine Call Appearance Feature buttons provide both call appearance incoming and outgoing calls and...

Страница 5: ...volume followed by a visual volume meter showing the volume level These buttons also control the volume of the key click sounds made when you press fixed buttons on the phone such as the dial pad or s...

Страница 6: ...are set to receive call waiting indication the waiting call is shown against the next call appearance key If you then choose to pick up the waiting call the status of the current call will change Thes...

Страница 7: ...to further indicate the waiting call If you choose to answer the waiting call press the button corresponding to waiting call and the current call will be placed on hold Make a Call There are several...

Страница 8: ...Changing from handset to speakerphone 1 Press The LED beside the button illuminates 2 Hang up the handset Ending a speakerphone call 1 Press again The LED beside the button goes out Mute During an act...

Страница 9: ...nce Feature button on which it is being held 5 Press Transfer again The call is sent to the extension or number you dialed A two second display message indicates the transfer is complete 6 Hang up you...

Страница 10: ...e include Displaying the Phone screen upon answering a call Determining how you want the Redial feature to work redial the last number called or select from a list of the last three calls Displaying t...

Страница 11: ...current web screen When the Phone Screen on Answer option is set to No the default setting answering an incoming call has no impact on the application screen displayed although the top display line wi...

Страница 12: ...width 1 Press Options and then select the Call Appearance feature button This will toggle between Full and Half 2 Select Save To restore the previous setting without changing it press Cancel After sa...

Страница 13: ...ress Return Each option is described in the sub sections that follow IP Address Settings IP Internet Protocol address information identifies certain components and connections The IP Address informati...

Страница 14: ...key adjacent to an name dials the speed dial number stored with that name The symbol indicates that there are more pages You can more between pages using the Page Left and Page Right keys Pressing Add...

Страница 15: ...he Call Log You can create a new speed dial from a call log entry See To Turn a Log Entry into a Speed Dial on page 20 This process will start the normal speed entry screen but pre filled with the nam...

Страница 16: ...character or simply press another key If you make a mistake use to move the cursor to the right of the incorrect character and then use Backspace to delete it or simply use Backspace to delete the las...

Страница 17: ...controls on this screen are context sensitive i e they only appear when applicable For example Save only appears when both a name and number have been entered Moves the cursor right one character Mov...

Страница 18: ...ling party The time of the call The date of the call if prior to the current day The symbol indicates that the log contain more pages of entries You can more between pages using the Page Left and Page...

Страница 19: ...ct the log required type press either InAns The log of incoming calls that were answered This includes both internal and external calls Outgo The log of calls made This includes both internal and exte...

Страница 20: ...l log To Delete an Individual Log Entry 1 Locate the log entry in which you are interested from Missed InAns or Outgo 2 Press the or key adjacent to it 3 Press Delete twice Or Press Cancel to return t...

Страница 21: ...Answer option set to Yes and you answer an incoming call the default phone screen will replace the existing web page in the display area To enter web browsing mode 1 Press the key under Web To exit w...

Страница 22: ...site s home page Down Page Press the adjacent key to move down the page by Link Buttons The keys at the left hand edge of the screen are used to select links within the displayed web page Links are in...

Страница 23: ...SPACE Press this key to add a space alpha This indicates the current text entry mode in this example lower case letters Press the key to select a different text entry mode 3 Begin entering text using...

Страница 24: ...code set on the telephone system The Acct key displays that number If programmed without data ENTER ACCOUNT is displayed after Acct is pressed Enter an account code and press Hash If the account code...

Страница 25: ...is shown on a dark background and D Diverted is shown at the top of the display To switch call forwarding off press CFrwd again CPark Call Park Parks the current call If programmed with data the numbe...

Страница 26: ...l For an incoming call ringing the extension pressing Drop switches off the ringing for a few seconds before ringing again Note If the timers for forwarding or diversion to voicemail expire during the...

Страница 27: ...t disturb exception list This function requires entry of the calling number when programmed That number is then shown next to DNDX Pressing DNDX adds the set number to the extension s do not disturb e...

Страница 28: ...nsion s forward on busy status When on FwBOn is shown on a dark background When off FwBOn is shown on the default screen background FolTo Follow Me To Forwards calls from this extension to the specifi...

Страница 29: ...alls after a single ring The HfAns key toggles internal auto answer on off When on HfAns is shown on a dark background When off HfAns is shown on the default screen background HdSet Headset Toggle The...

Страница 30: ...xt to HGOS Pressing HGOS puts the hunt group out of service Group calls then go to its out of service fallback group if set or if not answered to voicemail HGOS Clear Hunt Group Out of Service Returns...

Страница 31: ...ot be intruded on status Login Extn Login Logs in a new user at the extension Once the function key is programmed pressing Login will allow a new user to log onto the phone Press hash after entering t...

Страница 32: ...group of which the extension is a member PickM Call Pickup Members Pressing PickM answers any call currently ringing a member of the specified group The call does not have to be a call to the group nu...

Страница 33: ...programmed SAC Send All Calls Switch do not disturb on off The SAC key switches do not disturb on off When on SAC is shown on a dark background and the top line of the display includes an N No calls...

Страница 34: ...on requires entry of the target mailbox name prefixed by either to collect messages or to leave a message If just or is entered then the calling extension s mailbox is assumed The VMCol key appears fo...

Страница 35: ...all either dial the number prefixed by the access code if required or use a speed dial code contact your system manager for a list of your speed codes If you hear busy tone while dialing then the call...

Страница 36: ...dial 04 To switch forward on no answer on dial 05 to switch it off dial 06 Diverting Calls You can divert your calls to another extension Note If you do not answer calls at the temporary extension th...

Страница 37: ...tor also specifies the reception number to which the call is diverted if the caller dials 0 and your email address if your voicemail and email are integrated Default Feature Codes The following are th...

Страница 38: ...or TEST The display should indicate the self test has started If the test is successful the message Self test Passed end displays if the test is not successful the message Self test Failed end display...

Страница 39: ...ith the telephone idle on hook press and release the Mute button then press the following numbers on the dial pad 8 3 7 8 which stands for TEST The display should indicate the self test has started th...

Страница 40: ...rom this application does not go through Check that all call appearances incoming outgoing lines are not already in use If all lines are in use wait until a line is available to make your call You hav...

Страница 41: ...d values press the pound key Use this option only if your phone has programmed static values The display shows the message Resetting values while your IP Telephone resets its programmed values such as...

Страница 42: ...Intrude Intru 32 Call Park Cpark 27 Call Park to Other Extension Park 33 Call Pickup CPkUp 27 Call Pickup Any PickA 33 Call Pickup Group PickG 33 Call Pickup Members PickM 33 Call Queue Queue 33 Call...

Страница 43: ...sonal Ringing Options 13 Phone Button Description Phone Screen Display 11 On Answer 11 Power Cycling the Phone 41 R Redial 5 11 Personalizing 11 Resetting the Phone 40 Ringing Options 13 S Speakerphon...

Страница 44: ...cluding trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya In...

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