Diagnostic Tools
Issue 6, January 2011
91
•
(Re)Association failures due to QoS (QoSFailCnt). Usually attributed to insufficient
available bandwidth on an AP.
S e c - E r r C o u n t n n n n n
L s t S e c E r r S e q n n n n n
Q o S F a i l C n t n n n n n
Screen 6 – EAP Information
•
“xxxxx” in Line 1 is a 5-digit decimal value displaying the EAP authentication
failure/error count.
•
“xxxxx” in Line 2 is a 5-digit decimal value displaying the error code/sequence for the
last EAP authentication reason, listed just below. Line 2 will be blank if the count for
Line 1 is zero.
•
1 = Unknown error
•
2 = Mismatch in EAP type. The phone is configured with an EAP type (Cisco FSR,
PEAP or EAP-FAST) that is not supported by the AP.
•
3xxx = Certification failure. The certificate presented by the server is found as invalid.
“xxx” when having a non-zero value, is the standard TLS alert message code. For
example, if a bad/invalid certificate (on the basis of its signature and/or content) is
presented by the server “xxx” will be 042. If the exact reason for the certificate being
invalid is not known, then the generic certificate error code would be xxx=000. [Refer
http://www.ietf.org/rfc/rfc2246.txt
, section 7.2 for further TLS alert/error codes].
•
4xxx = Other TLS failures. This is due to TLS failure other than certification related
errors. The reason code (the TLS alert message code) is represented by “xxx”. For
example, if the protocol version presented by the server is not supported by the phone
then xxx will be 70, and the EAP error code would be 4070. [Refer
http://www.ietf.org/rfc/rfc2246.txt
, section 7.2 for further TLS alert/error codes].
•
5xxx = Credential Failure. This is due to an invalid username and/or password
produced by the phone. xxx when non-zero, presented the 3-digit error code sent by
the server in response to phone’s credential. For example, if the server has sent the
error code as “691”, then the EAP error code would be 5691. If the server does not
send the error code message, then xxx is defaulted to 000, i.e., EAP error code would
be 5000. Refer [1])
http://www.ietf.org/rfc/rfc2759.txt
section 6, [2]
http://ietfreport.isoc.org/all-ids/draft-zhou-emu-fast-gtc-02.txt
E A P E r r C n t
x x x x x
L a s t E A P E r C o d
e
x x x x x
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