Owner Installation Instructions
NeoSlider
TM
- Sliding Gate Opener NES-500 / NES-800
27
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20. Warranty and Exclusion of Liability
This Warranty is given by Automatic Technology (Australia) Pty Ltd (ABN 11 007 125 368) (ATA),
6-8 Fiveways Boulevard, Keysborough 3173, 1300 769 850, [email protected].
PLEASE NOTE:
• This Warranty is in addition to any statutory, non-excludable guarantees or warranty rights and remedies under the law. See section 5 below.
• This warranty applies to the original purchaser only and may not be transferred.
• This Warranty is to be read in conjunction with the owner’s copy of the installation instruction manual.
• In this warranty, ‘ATA Representative’ means an entity authorized by ATA to service ATA products. Please check the ATA website for details.
NOTE: CONSUMABLES (eg Batteries in remote control transmitters and
light bulbs and fuses) are not covered by this warranty
1. MAKING A CLAIM
(a) The product parts in the above table should operate in accordance with
the product manual for the time period shown, provided you comply
with the manufacturer’s instructions concerning installation, operation,
maintenance and testing. Failure to do so may void all or part of this
warranty.
(b) If, during the relevant warranty period, a product part in the table above
appears to contain a defect, call the retailer from whom you purchased
the product, or ATA on 03 9791 0240, and they will instruct you what to
do next.
(c) You are responsible for the cost of making a claim under this Warranty.
Additional access expenses where the Product is not readily accessible
must be borne by you.
(d) If ATA or ATA’s Representative confirms the product is defective and
covered by this Warranty, ATA will repair or replace it (at ATA’s sole
option) at no cost to you. Goods presented for repair may be replaced or
repaired by refurbished goods or parts of the same type.
2. WARRANTY CONDITIONS
It is a condition of this warranty that:
(a) you provide a copy of the receipt of original purchase of the product, and
the serial number of the Product which can be found on the label adhered
to the Product.
(b) the Product has been serviced by ATA or an ATA Representative, within
12 months of installation (to allow for the gate to settle) and at regular
intervals not exceeding 1 year.
The warranties below are conditional on the gate
being able to run freely on its tracks / arms, without
obstruction from plants, dirt or other objects.
MODEL
WARRANTY
GATE (MAX)
SLIDING
NES-500
2 yrs / 5,000 cycles
500kg
NES-800
2 yrs / 5,000 cycles
800kg
SWING
SGO-1V4
2 yrs / 5,000 cycles
250kg
DUAL GATE CONTROLLER
CONTROL BOX
2 yrs / 5,000 cycles
EXTRAS
TRACK ASSEMBLY
(includes all parts)
1 year
TRANSMITTERS &
ACCESSORIES
1 year
3. WARRANTY EXCLUSIONS
This warranty excludes defects or improper operation resulting from:
(a) excessive wear and tear that may cause the product to fail;
(b) accidental, deliberate or negligent damage or damage cause by nsects,
dirt, plants or other objects;
(c) blown fuses, electrical surges, power surges or power spikes or faulty or
unsuitable electrical wiring of structures to which the product is affixed;
(d) theft, fire, flood, rain, water, lightning, storms or any other acts of God;
(e) salt or other corrosion due to environmental conditions,
(f) any installation, configuration or use of the product contrary to the
instructions supplied with the product;
(g) maximum continuous operating time exceeding 1 minute in10 minutes;
(h) any obstruction (including dirt, plants or other objects) which prevents
the gate from running freely;
(i) weight exceeding amounts listed in table above;
(j) the gate used with the product not being in safe working order and
condition;
(k) any modification to the product or acts of any person in respect of the
product which are not authorized by ATA;
(l) installation of a residential gate opener in a commercial or industrial
premises or in a dwelling other than a single-family dwelling; or
(m) radio or electrical interference or lack of availability of signal.
4. OTHER CONDITIONS
(a) This Warranty is not transferable.
(b) The warranty period stated in the table will not be extended for Products
or parts repaired or replaced during the relevant warranty period.
(c) Where the Product is sold by any person other than ATA, except for the
warranty set out above, such person has no authority from ATA to give
any warranty or guarantee on ATA’s behalf in addition to the warranty set
out above.
5. STATUTORY GUARANTEES OR WARRANTIES IN AUSTRALIA
If you are a consumer under the Australian Consumer Law, our goods come
with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
This warranty certificate and other statements contained in this document
or other ATA documents given to you do not exclude, restrict or modify the
application of all or any of the provisions of the Australian Consumer Law.
Subject to your non-excludable rights under the Australian Consumer Law,
ATA expressly excludes any liability for consequential loss, incidental or
indirect damages (including but not limited to damages for loss of business
profits, business interruption and loss of business information) due to a
defect of the Product. In particular, any loss or damage caused to other
equipment or accessories used with the product or any loss resulting from a
delay in repair is excluded to the extent permitted by law.
REGISTER ONLINE TODAY!
Register your Product to take advantage of convenient service and support at www.ata-aust.com.au/register
