16 | Help
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Operating manual Folding corner fireplace inserts
74
Problem
Cause
Solution
Ceramic windows become sooty
very quickly
Unsuitable wood used
Use dry unrefined wood. See inform-
ation about this in the Fuel section
Operating temperature not reached Bring fireplace insert to the operat-
ing temperature
Sooting up of the window after 8- 10
hours of fires is normal
Chimney draft too low
Contact chimney sweep
16.1 Firebox lining
The lining of your fireplace insert is made of Keramott, a high-quality material with special combustion
properties and an attractive appearance. This lining may show superficial hairline cracks during or after
operation, but these do not affect the functioning of the appliance. It is not necessary to replace such
parts!
16.2 What to do in the event of a chimney fire
If the wrong fuel is used or if the fuel is too moist, a chimney fire can occur due to deposits in the chim-
ney.
1) Call the fire brigade and the district chimney sweep!
2) Shut-off the combustion air.
3) Allow access to the cleaning openings (e.g. cellar and attic).
4) Remove all combustible materials from the chimney.
5) Inform your district chimney sweep before reusing your fireplace insert, and have your chimney in-
spected for any damage.
16.3 What to do in the event of defects
If any defects occur in the fireplace insert, your retailer will need the following information:
• Serial number and appliance type according to the type plate
• The original invoice (date of sale)