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COMfortel M-720 - Advanced Information - V01 08/2021
Calls with three parties
Consultation calls
During an external phone call, hold another external call. The first call is placed on hold.
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Ext. Call
. . . Use
to enter the number of the second party . . . The active call is put on
hold and the second party is called.
If the second party does not answer:
End
Ending a consultation call
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Options
End active call
OK
. . . The connection to the first caller is reactivated.
or
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Press the End call key
. . . The first party is called again.
Call swapping
Switching between two calls (call swapping). The other call is placed on hold.
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During an external call, dial the number of a second party (consultation call) or accept a
waiting caller . . . The display shows the numbers/names of both parties.
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The control key
enables you to switch between the parties.
Ending a currently active call
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Options
End active call
OK
. . .
The connection to the other caller is reactivated.
or
¤
Press the End call key
. . . The first party is called again.
Conference call
You can speak to two people simultaneously.
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During an external call, dial the number of a second party (consultation call) or accept a
waiting caller . . . Then:
Start the conference call:
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Conf.
. . . All the callers can hear each other and hold a call with each other.
Switching back to call swapping:
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End Conf.
. . . You are reconnected to the party with whom the conference call was initiated.
End call with both participants:
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Press the End call key
Each party can end their participation in the conference call by pressing the End call key
or
hanging up.
Transferring a call to another party
Transfer a call to another party (connect).