- Rectifying faults -
75
11 Rectifying
faults
If you have problems with your telephone, please first check the following
information. In the case of technical problems you can also contact our Hotline on
Tel.
0180 5 00 13 88
. In the case of warranty claims, please contact your dealer.
The warranty period is 2 years. A warranty period of 12 months applies to the
rechargeable batteries.
No calls possible
The phone line is not connected correctly or is
faulty.
Use only the telephone cable provided.
Check whether your telephone connection is in
working order by using another telephone.
The mains power supply has not been plugged in
or there is a complete loss of power.
The rechargeable batteries are flat or defective.
You are too far away from the base station.
Call cut off or breaks up
You are too far away from the base station.
Base station in the wrong location.
The battery symbol does
not flash during charging
Place the handset properly on the base station,
clean the contact surfaces of the handset and the
base station with a soft, dry cloth.
The batteries discharge very
quickly.
Place the handset with the display to the front on
the base and charging station for at least 16 hours.
If this does not help, replace the rechargeable
batteries.
Display dark
Caused by direct sunlight. Allow the handset to
cool down.
Not possible to store
numbers in the phone book
The phone book concerned is full.
The
symbol flashes in
the display.
The answering machine memory is full. Messages
will have to be deleted.
The answering machine
does not record your
greeting.
The answering machine memory is full. Messages
will have to be deleted.