SIP User's Manual
246
Document #: LTRT-12801
MP-500
MSBG
3.6
Status & Diagnostics Tab
The
Status & Diagnostics
tab on the Navigation bar displays menus in the Navigation tree
related to device operating status and diagnostics. These menus include the following:
Status & Diagnostics (refer to ''Status & Diagnostics'' on page
)
Data Status (refer to “Data Status” on page
Gateway Statistics (refer to ''Gateway Statistics'' on page
)
3.6.1
Status & Diagnostics
The
Status & Diagnostics
menu is used to view and monitor the device's channels, Syslog
messages, hardware and software product information, and to assess the device's statistics
and IP connectivity information. This menu includes the following page items:
Ethernet Port Information (refer to ''Viewing Ethernet Port Information'' on page
)
IP Interface Status (refer to ''Viewing Active IP Interfaces'' on page
Device Information (refer to ''Viewing Device Information'' on page
)
Performance Statistics (refer to ''Viewing Performance Statistics'' on page
)
Active Alarms (refer to ''Viewing Active Alarms'' on page
)
3.6.1.1 Viewing the Device's Syslog Messages
The 'Message Log' page displays Syslog debug messages sent by the device. You can
select the Syslog messages in this page, and then copy and paste them into a text editor
such as Notepad. This text file (
txt
) can then be sent to AudioCodes Technical Support for
diagnosis and troubleshooting.
Note:
It's not recommended to keep a Message Log session open for a prolonged
period. This may cause the device to overload. For prolonged (and detailed)
debugging, use an external Syslog server (refer to the
Product Reference
Manual
).
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