User's Manual
400
Document #: LTRT-65422
MP-11x & MP-124
38.5 Viewing Syslog Messages
You can use the following tools to view the Syslog messages sent by the device:
Web interface's Message Log page (see below).
Any third-party Syslog server (e.g., Wireshark).
The procedure below describes how to view Syslog messages in the Web interface.
Notes:
•
It's not recommended to keep a Message Log session open for a
prolonged period. This may cause the device to overload. For prolonged
(and detailed) debugging, use an external Syslog server.
•
You can select the Syslog messages in this page, and copy and paste
them into a text editor such as Notepad. This text file (
txt
) can then be
sent to AudioCodes Technical Support for diagnosis and troubleshooting.
To activate the Web interface's Message Log:
1.
Enable Syslog (see 'Configuring Syslog' on page
395
).
2.
Open the Message Log page (
Status & Diagnostics
tab >
System Status
menu >
Message Log
); the Message Log page is displayed and the log is activated.
Figure
38-3: Message Log Page
The displayed logged messages are color-coded as follows:
•
Yellow - fatal error message
•
Blue - recoverable error message (i.e., non-fatal error)
•
Black - notice message
To stop and clear the Message Log:
Close the Message Log page by accessing any another page in the Web interface.
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