6
Problem
Possible Cause
Possible Solution
Pump does
not start
No power to the outlet
Check the breaker and GFCI
Power failure
Check power supply or
contact local power company
Power cord is not connected
Connect power cord
Pump motor
hums with
no flow
Impeller is blocked
Remove debris from the impeller
Capacitor failure
Contact dealer for repair /
replacement parts
Pump stops after
starting
Pump is overheating
Submerge pump below handle/
Raise water level/ Allow pump to
cool
Insufficient power to the
pump
Check outlet for proper voltage while
the pump is running
Diminished
flow rate or
no water flow
Air lock
Restart/Clean air valve
Obstruction in pump
or plumbing
Clear obstruction
Improper plumbing
diameter or length
Refer to the Resource section on
www.atlantic-oase.com for plumbing
recommendations
Troubleshooting Guide
Always turn off power before inspecting the pump. Failure to observe this precaution can
result in a serious accident.
Before ordering repairs, carefully read through this instruction booklet. If the problem persists,
contact your dealer.
