23
No dial tone. The phone will not dial
out.
• Check all telephone cord connections.
• Try another wall jack.
Can’t hear the ring signal
• Ensure the line connectors supplied
with the phone are fully inserted.
While on a call I hear another call on
the line, or interference
• Make sure all wiring is twisted pair.
• Check the wiring for bad connections.
Handset doesn’t appear to be
working
•Make sure the handset cord is solidly
connected at both ends and is plugged
into the handset socket.
Headset not working
• Ensure headset has been activated on
the telephone setup (page 13).
The caller’s name and/or number
don’t appear on the display
• Make sure you have subscribed to
Caller ID name/number service from
the telephone company.
• Caller ID service may not work when
the phone is connected to a Private
Branch Exchange (PBX).
• The call is coming from an area not
supplying Caller ID data. “Unknown
Caller”: will appear on the display.
• The caller has requested that their
phone number be suppressed from
Caller ID service. “Blocked Call” will
appear on the display.
• You answered the call before the
Caller ID data was displayed, which
usually occurs after the second ring.
TROUBLESHOOTING AND PRODUCT CARE
GENERAL PRODUCT CARE
To keep your phone working and
looking good, follow these guidelines:
• Avoid putting near heating
appliances and devices that generate
electrical noise (for example, motors and
fl
uorescent lamps).
• DO NOT expose to direct sunlight or
moisture.
• Avoid dropping and other rough
treatment of the unit.
• Never use a strong cleaning agent
or abrasive powder because this will
damage the
fi
nish.
• Retain the original package in case
you need to ship it at a later date.
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