Reset button
c. Check what web browser is being used, it’s suggested to use Firefox or IE, Chrome cannot
be used to update firmware.
d. Check if you have input the complete content, which is http://192.168.1.5:8080, in the
address field, do not leave out the http:// or the“:8080”.
e. Sometimes you may need to restart the charger to access its parameter setting page.
f. If you have changed the charger’s IP to other value and cannot remember, you can restore
the charger to factory setting by long press the reset button. Then you can access it using
http://192.168.1.5:8080
Please note: After restoring the charger to factory setting, you’ll need to reset the charger ID
and server url, otherwise the charger won’t be connected to the back-office server.
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c. Check if off-peak charging is set and if charger’s time is correct.
If off-peak charging is set, charge can only start within the charging allowed time period.
7.5 Charging issue
If charging cannot start after the car is plugged in,
APP/RFID: Charge can only be started/stopped by APP or RFID card, and the charger must be
connected to the back office server already;
RFID: Charge can only be started/stopped by RFID card;
Plug&Charge: Charge will start automatically when car is plugged in.
a. Check if the red emergency stop button is pressed.
.
b. Check what charge mode is being used