Updating the Switcher Software
1
Connect the switcher via the USB port.
If you already have your switcher connected to your computer via Ethernet, you can
update via the Ethernet connection.
When upgrading software via USB, make sure the switcher is the only ATEM device
connected via USB to the computer running the setup utility software. If more than one
ATEM device is connected, the switcher may not be recognized.
2
Launch Blackmagic ATEM Setup.
3
If the switcher software requires updating, you will be prompted by a window asking
if you would like to update the software. Click ‘update’ to initiate the update process,
which may take a few minutes. It’s important you don’t unplug the power from the
switcher during the software update.
4
Once the software update is complete, a window will prompt you to cycle power on the
switcher. Turn your switcher off and on, then ‘close’ the dialog box.
Updating an ATEM Hardware Panel
1
Connect the ATEM hardware panel to your computer via USB. If you already have
your panel connected to your computer via Ethernet, you can update via the Ethernet
connection.
NOTE
When upgrading software via USB, make sure the advanced panel is
the only ATEM device connected via USB to the computer running the setup
utility software. If more than one ATEM device is connected, the panel may
not be recognized.
2
Launch Blackmagic ATEM Setup.
3
If the panel requires updating, you will be prompted by a window asking if you would
like to update the software. Click ‘update’ to initiate the update process. It’s important
you don’t unplug the power from the panel during the software update.
4
Once the software update is complete, the advanced panel will power cycle
automatically.
Updating via Ethernet
Updating your ATEM switcher or advanced panel via Ethernet is generally faster and easier,
however there are some instances, such as those below, where it may not be possible and you
will need to update via USB:
Updating the internal software for the first time.
Your ATEM network settings are already configured to work straight away, however if
your are connecting to a network with other video equipment, there may be potential
IP address conflicts which may prevent communication between your computer and
your switcher. Network settings can only be set via USB.
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Updating the Software
