27
14. Trouble Shooting
Problem
Possible cause
Solution
The #1 Fault LED and the
#6 LED are turned on, the
buzzer beeps
continuously.
The UPS transfers to fault
mode due to internal
overheat.
Make sure the UPS is not overloaded; the air vents are not
blocked and the ambient temperature is not too high. Wait for 10
minutes for the UPS to cool down before turning on again. If
failed, please contact the distributor or service center.
The #1 Fault LED and the
#2 and #5 LED are turned
on, and the buzzer beeps
continuously.
The UPS output is short
circuited.
Remove all the loads. Turn off the UPS. Ensure that the load is
not failed or the UPS has no internal faults before turning it on
again. If failed, please contact the distributor or service center.
The #1 Fault LED and the
#4 LED are turned on, the
UPS beeps continuously.
The UPS transfers to fault
mode due to its internal
fault.
Please contact the distributor or service center.
The #1 Fault LED and the
#5 LED are turned on, the
UPS beeps continuously.
The UPS transfers to fault
mode due to its internal
fault.
Please contact the distributor or service center.
The utility power LED
flashes.
The voltage or frequency
of the utility power is out of
the input range of the
UPS.
The UPS is running in battery mode. To save your data and close
the application program. Make sure the utility power is within the
input voltage or frequency range permitted by the UPS.
The #1 Fault LED and the
#2 LED are turned on, the
UPS beeps continuously.
The UPS is overloaded or
the load equipment is
faulty.
Check the loads and remove all no-critical equipment.
Recalculate the load power and reduce the number of loads
connected to the UPS. Check that the loads are not failed.
The #1 Fault LED is
turned on, and the battery
LED is flashed, the buzzer
beeps every second.
The charger of the UPS is
defective.
Please contact the distributor or service center.
Battery LED flashes
Battery low or battery not
connected.
Check the battery. If the battery is damaged, replace the battery
immediately and ensure that the battery breaker is in
“
ON
”
position.
The utility power is
normal, but the UPS can
not turn in line mode
Maintain switch loose
Please contact the distributor or service center.
Battery not yet been fully
charged.
Keep UPS connected to utility power persistently for more than
10 hours to recharge the batteries again.
UPS overloaded.
Check the loads and remove the non-critical equipment.
Battery discharging time
diminishes
Battery aged.
Replace the batteries. Please contact the distributor to obtain the
parts and replacement service.
The
“
ON
”
button is
pressed too briefly.
Press the
“
ON
”
button for more than 1 second.
The UPS is not connected
to the battery or the
battery pack voltage is too
low.
Check the battery or recharge the battery.
The UPS cannot power on
after pressing the ON
button
UPS fault.
Please contact the distributor or service center.
When you contact the service center, please provide the following information:
l
Model No. and the serial No. of the UPS
。
l
The date when the problem arose
。
Complete description of the problem, including the LED display, alarm warning, and
power condition and load capacity. If your UPS is a long backup time model, you may
also provide the battery information.
Содержание 1-10KVA
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