USB Gateway
Contents
Contents .............................................................................................................................. 2
Welcome ............................................................................................................................. 3
Package Contents ................................................................................................................ 4
Requirements ...................................................................................................................... 5
USB Gateway Installation................................................................................................... 6
Enabling USB GATEWAY .............................................................................................. 18
USB GATEWAY States ................................................................................................... 20
USB Gateway LEDs ......................................................................................................... 20
Testing USB Gateway....................................................................................................... 21
Making and Receiving Calls............................................................................................. 24
Setting Skype Speed Dial.............................................................................................. 26
Switching Between VoIP and Regular Calls .................................................................... 28
3 way Conference Call Between VoIP and Regular Calls................................................ 28
Forwarding Calls............................................................................................................... 29
Answering Machine (PSTN & VoIP) Support ................................................................. 31
Toll Bypass ....................................................................................................................... 32
Forward PSTN call to Skype ........................................................................................ 33
Forward Skype call to PSTN ........................................................................................ 34
Manage Skype Voice mail ................................................................................................ 35
Record ............................................................................................................................... 36
Changing the Default Settings .......................................................................................... 37
Disabling USB Gateway ................................................................................................... 39
Uninstall............................................................................................................................ 40
Installing a New Version .................................................................................................. 41
Troubleshooting ................................................................................................................ 42
Common Fix ................................................................................................................. 42
Wrong Device Installed ................................................................................................ 43
USB Gateway does not appear to be responding to incoming calls ............................. 43
Cannot hear dial-tone when I pick up the handset connected to the USB Gateway..... 43
Cannot hear the Skype™ call in telephone handset...................................................... 44
Call Forwarding is not working properly...................................................................... 45
USB port power surge................................................................................................... 45
Appendix A – IVR Flow Chart......................................................................................... 46
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