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Appendix
Troubleshooting
I experience poor sound quality when using the speakerphone.
f
For increased sound quality while using the speakerphone, place the handset
on a flat surface with the dial pad facing up.
f
When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press
MUTE
/DELETE to temporarily turn your microphone off. When it is your
turn to speak, remember to press
MUTE
/DELETE
again to turn the
microphone on.
f
Excessive background noise will cause a speakerphone to fade in and out.
Try controlling the background noise by turning off any audio devices near
the speakerphone. Also, try to avoid interrupting the person at the other
end of the conversation while they are speaking. If background noise cannot
be controlled, you should terminate speakerphone operation and return to
normal handset mode.
I hear other calls while using my phone.
f
Disconnect the telephone base from the telephone wall jack and plug
in a working telephone. If the other phones in your home are having the
same problem, the problem is in your wiring or telephone service. Call your
telephone service provider (charges may apply).
My cordless handset does not ring when I receive a call.
f
Make sure that the ringer is not turned off. Refer to
Ringer volume
on
page 38 in this user’s manual.
f
Make sure the telephone line cord is plugged securely into the telephone base
and the telephone jack. Make sure the power cord is securely plugged in.
f
The cordless handset may be too far from the telephone base.
f
Charge the battery in the cordless handset for at least 11 hours. For optimum
daily performance, return the cordless handset to the telephone base or
charger when not in use.
f
You may have too many extension phones on your telephone line to allow all
of them to ring simultaneously. Try unplugging some of the other phones.
f
The layout of your home or office might be limiting the operating range. Try
moving the telephone base to another location, preferably to a higher location.