Syn248 Installation and Configuration Guide
System Configuration
39
Configuring Hold Settings
You can create a hold announcement for callers to hear when they are on hold. When
the hold announcement is disabled, callers on hold hear two short beeps every 10
seconds.
To configure Hold Settings:
1. In the navigation menu at left, click
Hold Settings
. The
Hold Settings
page
appears.
2. If you want to use a hold announcement, click
Enable
.
3. Enter the amount of delay before the announcement first plays to a caller on hold.
4. Enter the delay before the announcement repeats.
5. To play, record, or delete the announcement, click
.
6. Follow the instructions on the
Hold Announcement
page to record a prompt.
OR
Click
to delete the announcement.
The hold announcement does not play when placing a conference on hold, or if
one of the parties drops out of the conference.
