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Astro Machine ASTROJET 2600P, Руководство по обслуживанию

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SECTION 2 

TROUBLE SHOOTING 

 

 

7 

Section 2 – Trouble Shooting 

This section is arranged by first the condition that might occur, and then by possible problems, 
their cause and recommended solutions. 

Power Problems 

CONDITION 

PROBLEM 

SOLUTION 

Power is on, nothing happens. 

No power to printer 

Check that the power cord is plugged in. 
Check that the power outlet is live. 
Check the fuse in the main power switch.  
Replace with a fuse of the same rating. 
Check the fuses on the power supply PC Board.  
(Requires disassembly) 
Bad controller PC Board. 
Bad power supply. 

Interface Communication Problems 

CONDITION 

PROBLEM 

SOLUTION 

Printer does not respond to 
software. 

Connection problems. 

Check that the port is 
communicating with printer by 
using another parallel or USB 
cable, replace cable. 
If port cannot communicate using 
another parallel or USB cable, 
check printer. 
If port cannot communicate using 
another parallel or USB cable 
and the printer is OK, check 
parallel or USB port. 
Check cable connection to see if 
any of the pins are bent or 
missing.  If so replace cable. 

Printer not responding to 
software 

Poor connection between printer 
and computer 

Turn printer off and on again. 
Check connections. 

LCD Display Problems 

CONDITION 

PROBLEM 

SOLUTION 

No LCD display 

Power not on 

 

Contrast pot broken or 
maladjusted 

Broken solder joint on contrast 
pot 

Turn power switch on.  If still no 
display see Power Problems 

Adjust pot or replace display PC 
Board. 

Repair or replace the display PC 
Board. 

Содержание ASTROJET 2600P

Страница 1: ...ASTROJET 2600P 2650P 2800P PRINTER SERVICE MANUAL Astro Machine Corp 630 Lively Blvd Elk Grove Village IL 60007 Phone 847 364 6363 Fax 847 364 9898 www astromachine com...

Страница 2: ...9 DO NOT remove covers Covers enclose hazardous parts that should only be accessed by a qualified service representative Report any damage of covers to your service representative 9 This machine requi...

Страница 3: ...l Operation 13 Sequence of Operation 13 The AstroJet 2600P 2650P 2800P Printer Control Panel 14 Printer Driver Properties 16 Printing from Microsoft Word 20 Print Recovery after Jam 22 SECTION 4 Adjus...

Страница 4: ...nsport Belts 37 Replacing Drive Motor Motor Control PCB Power Supply 41 SECTION 6 Maintenance 43 The Inkjet Cartridge 43 Cleaning 45 Appendices 47 Appendix A AstroJet 2600P 2650P 2800P Specifications...

Страница 5: ...y worktable or cabinet at least 12 inches from any walls Protect the AstroJet 2600P 2650P 2800P from excessive heat dust and moisture avoid placing it in direct sunlight Connecting the AstroJet 2600P...

Страница 6: ...ead Remove the protective tape from the printhead The cartridges are held in place by a latch lever mounted on the inkjet cartridge holder Release the lever by raising it vertical With the cartridge s...

Страница 7: ...the knobs on the side guides Adjust the side guides to within 1 32 inch of the media Then tighten the knobs 5 Adjust the back guide so that the media is raised approximately 1 2 inch and rests on the...

Страница 8: ...n window will open click Next 4 Type in your Name and Company and click Next 5 Select the printer port LPT1 Then click Next The Add Printer Wizard will appear Select AstroJet 2600P 2650P 2800P and the...

Страница 9: ...he computer using the Parallel Port and turn the Printer ON 3 Then in Start click on Programs then the PCL Only Printer Utilities program and then click on PCL Only BIOS Manager exe to start the progr...

Страница 10: ...SECTION 1 INSTALLATION 6 Notes...

Страница 11: ...to software Connection problems Check that the port is communicating with printer by using another parallel or USB cable replace cable If port cannot communicate using another parallel or USB cable ch...

Страница 12: ...to thickness of media Clean sensor with compressed air or replace it Fan media before feeding Push side guides away from media Adjust brake see Section 4 Adjustments Failure to feed Side guides too c...

Страница 13: ...5 from bottom edge of material Readjust Reset or lower printheads Line spacing not uniform Printheads not aligned properly Realign printheads Gray print Ink cartridge almost dry Replace ink cartridge...

Страница 14: ...y ink and or allow more time to dry after printing Use fast dry ink and or lower dpi resolution Print Placement Problems CONDITION PROBLEM SOLUTION Print too close to leading or trailing edge of media...

Страница 15: ...ength Printers internal parallel or USB cable in good condition Check printer setup at computer Use another database file Barcode does not print Wrong font selected No zip code in database Barcode not...

Страница 16: ...key to display the state of the paper sensor Uncovered displays when the sensor is NOT covered Covered displays when the sensor IS covered Use a strip of paper inserted in the sensor area to test its...

Страница 17: ...User then clicks on the print button to print the job Printing the Job 1 When the user sends the job to the printer and downloading is complete the system sends a signal to the interface board to tur...

Страница 18: ...feeder runs out of media the operator stops the process or there are no records remain to be printed Printer Control Panel 1 MEDIA THICKNESS The knob on the right side of the control panel is used to...

Страница 19: ...he ink cartridges when you enter the Service Menu press the key and the amount of ink remaining will appear as a percentage in the lower half of the display window MENU key The MENU key is used to acc...

Страница 20: ...rinter It is non resettable BIOS Version The version of the BIOS is displayed in this menu when the key is pressed once From time to time it may be necessary to upgrade the BIOS in the printer When th...

Страница 21: ...start printing click on File then Print The Print window will open If you wish to print the job click on OK If you wish to use the special features built into the AstroJet 2600P 2650P 2800P drivers Cl...

Страница 22: ...When the resolution is changed the Belt speed IPS is automatically changed to the optimum speed for the resolution selected You can however change the speeds to a lower speed as follows The Feed Dela...

Страница 23: ...To print the next job with a different overlay repeat the process for the first overlay NOTE Turning the printer OFF then ON will clear the overlay and the job Print Heads Tab The purpose of the Prin...

Страница 24: ...t select the Address Printer 6 as the default printer Go to Page Setup in the File menu Set all of the margins to 0 NOTE The printer must be selected before you do the setup so that the setting will b...

Страница 25: ...you position them is up to the requirements of the job Click on Tools and then Mail Merge The Mail Merge Helper window will open Click On Create then Envelopes The Microsoft Word window will open Cli...

Страница 26: ...efault is Don t print blank lines when data fields are empty This should be left checked Clicking on Merge will start the process of merging the documents If you chose to send the merge directly to th...

Страница 27: ...SECTION 4 ADJUSTMENTS 23 SECTION 4 Adjustments WARNING The electrical adjustments are made with the machine under power Make sure to use non metallic tools when adjusting potentiometers on PC Boards...

Страница 28: ...and the head raise support 5 Check on the non operator s side of the unit to make sure that the head support pin 4 is touching the side frame and that there is at least 0 010 between the support and t...

Страница 29: ...rive belt has the proper tension ADJUSTMENT 1 Unplug the machine and remove the Operator side cover 5 screws 2 Loosen the four screws 1 that mount the main drive motor to the frame 3 Move the motor up...

Страница 30: ...he left hand rear cover and connect voltmeter probe to GND 1 and TP3 2 on Interface PC Board P N 97 500 30 Turn the printer ON 2 Adjust R14 V1 ADJ potentiometer 3 on the Power Supply module P N 123 13...

Страница 31: ...ear cover and connect voltmeter probe to GND 1 and TP4 2 on the Interface PC Board P N 97 500 30 2 Insert a BLACK media card over the sensor Turn the printer ON 3 Adjust R20 potentiometer 3 to read 0...

Страница 32: ...et too high Turn it counterclockwise to stabilize the drive 4 Hook up a frequency meter to GND and SIG 1 Encoder test point on Main Processor PCB Open a job and click on File then Print In the Propert...

Страница 33: ...and turn it ON 4 Turn the brake tension adjusting screw 1 clockwise until the brake exerts a drag on the feed rollers 5 Load 10 envelopes and turn the printer ON Press the TEST PRINT key then the ENT...

Страница 34: ...SECTION 4 ADJUSTMENTS 30 Notes...

Страница 35: ...Disassembly Assembly Disassembly Assembly Procedures Tools Required 2 Phillips head screwdriver 3 32 Allen wrench 1 Phillips head screwdriver 5 32 Allen wrench Basic Disassembly Turn off Power Discon...

Страница 36: ...Remove four screws as shown at right Removing the Feed Ramp Remove two screws as shown at right This part does not have to be removed in order to remove the feed deck Removing the Print Cartridges 1 L...

Страница 37: ...driver and remove the screw holding the metal cover over the separator Use the tip of the screwdriver to pry the separator tip out of its holder 5 Replace the separator tip reinstall the metal cover a...

Страница 38: ...his will permit you to remove one half of the feed roller Rotate the shaft until the two screws holding the second half of the feed roller in place are accessible Remove those screws also Install the...

Страница 39: ...overs Then remove the two screws from the bottom of the cover 2 Remove the cover Do not pull it too far away as the cable to the control panel could be damaged 3 Disconnect the control panel cable fro...

Страница 40: ...oJet 2600P is shown The same procedure is used for the AstroJet 2800P 4 Remove the cover Do not pull it too far away as the cable from the printer port is connected to the Main Processor PC Board B Di...

Страница 41: ...RT 2 USB PORT 3 ENCODER 4 PRINTER DRIVER PC BOARDS 5 POWER INPUT 6 OPERATOR CONTROL PANEL 7 INTERFACE PC BOARD CONNECTOR MAIN PROCESSOR PC BOARD 2800P 1 POWER INPUT 2 ENCODER 3 INTERFACE PC BOARD CONN...

Страница 42: ...d assembly by removing the two Allen screws front and rear 4 Remove the ribbon cable from each cartridge Take care to prevent damage to the ribbon cable or the connectors 5 Remove the Allen screw hold...

Страница 43: ...e disassembly by removing the mounting bracket on the operator side by removing the three screws 5 You may find it necessary to remove the shield around the print head assembly by removing the four sc...

Страница 44: ...remove the two screws 10 Step 12 from each side of the machine that support the belt support plate and remove the plate 15 Remove and replace the belts 16 Reassemble in reverse order making sure that...

Страница 45: ...e clutch first disconnect the connector and then push out the pin C Remove the bracket screw D and pull the clutch off the shaft 5 To remove the Motor Speed Control PC Board 2 then disconnect the wire...

Страница 46: ...SECTION 5 DISASSEMBLY ASSEMBLY 42 Notes...

Страница 47: ...move the new inkjet cartridge from its packaging taking care not to touch the copper contacts the metal plate or the gold printhead Remove the protective tape from the printhead The cartridges are hel...

Страница 48: ...ed Disposal The cartridge may be disposed of in a normal manner If there should be an ink spill use soap and water to clean up any problem areas Abrasive soap works well to get the ink off hands Clean...

Страница 49: ...CLEANED REGULARLY TO INSURE MANY YEARS OF SERVICE BEFORE PERFORMING ANY MAINTENANCE DISCONNECT THE MACHINE FROM ITS POWER SOURCE The AstroJet 2600P 2650P 2800P must be cleaned regularly of accumulate...

Страница 50: ...MAINTENANCE 46 Notes...

Страница 51: ...CKNESS Up to 3 8 FEEDER CAPACITY Up to 750 10 envelopes MEMORY 12 MB PRINT COLORS Standard and Versatile Black Red Blue Green and Yellow INK Water based may require drying assistance for coated stock...

Страница 52: ...om your Astro Machine Dealer Supplies Black Inkjet Cartridge HP 51645A Fast Drying Black Inkjet Cartridge HP 6195A Yellow Inkjet Cartridge HPC6173A Red Inkjet Cartridge HPC6168A Green Inkjet Cartridge...

Страница 53: ......

Страница 54: ...Copyright 2007 Astro Machine Corp Elk Grove Village IL 60007 02 27 2007 Part Number 300 AJ2600P 2650P 2800PSRM Rev A...

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