Viron Pool and Spa Heater
Page 18
FIVE YEAR PRO RATA WARRANTY
AstralPool cover your pool and spa heater with a limited 5 year Pro Rata warranty against
defective materials and workmanship from the date of purchase (plus 30 days to allow for
installation).
1.
The cabinet, refractory insulation and combustion chamber are covered for a period of five
years (plus 30 days to allow for installation).
2.
Components such as gas valve, thermostat, pilot, wiring, burner, gaskets and all other
components are covered for a period of two years (plus 30 days to allow for installation)
3.
The heat exchanger, inlet and return water headers are covered for a period of one year
(plus 30 days to allow for installation).
The warranty includes in field labour costs where the heater is installed in a capital city
metropolitan area or within a 20 km radius of an Authorised AstralPool Service Agent.
Your new heater requires periodic service and maintenance to keep it operating in top condition
and at maximum efficiency. An annual service by one of our qualified service technicians is
highly recommended.
Limitations
All warranties only apply if the heater is installed and operated in complete compliance with the
installation and operating instructions. The warranty shall not apply to any heaters or parts which
have been subject to accident, negligence, alteration, abuse or misuse.
Corrosion of the heat exchanger is caused by improper water chemical balance and will void all
warranties. Refer to Installation and Operating Instructions for water balance guide. AstralPool
assumes no liability for consequential damages of any kind. In field labour warranty is applicable
in capital city metropolitan areas and within a 20 km radius of AstralPool Authorised Service
Agents. Should you request a warranty service call and the problem is diagnosed as non-
warrantable, you will be charged for a diagnostic service call plus any parts and labour required to
repair the heater. No person is authorised to make any representations on behalf of AstralPool.
Commercial Installations
On commercial installations, such as health clubs, motels/hotels and hydrotherapy facilities, parts
and in field labour warranty (within capital city metropolitan areas or 20 km radius of Authorised
Service Agents) is 12 months from the date of purchase plus 30 days.
Astral Pool Australia Pty. Limited
Melbourne:
Ph: (03) 9765 9700
Fax: (03) 9765 9770
Sydney:
Ph: (02) 9853 2100
Fax: (02) 9853 2170
Brisbane:
Ph: (07) 3308 5400
Fax: (07) 3309 5470
Gold Coast
Ph: (07) 5552 2600
Fax: (07) 5552 2670
Adelaide:
Ph: (08) 8349 2500
Fax: (08) 8349 2500
Perth:
Ph: (08) 9350 2600
Fax: (08) 9350 2670
Website:
www.astralpool.com.au
Email: