PLEASE READ THESE WARRANTY TERMS AND CONDITIONS CAREFULLY BEFORE USING
YOUR ASTON GLOBAL BATHROOM PRODUCT. BY USING THE PRODUCT, YOU ARE
CONSENTING TO BE BOUND BY THE FOLLOWING WARRANTY TERMS AND CONDITIONS.
Aston Global Inc. Limited Lifetime Warranty Walk in Tub
Aston Global Inc. (“Aston Global”) extends the following non-transferable limited warranty (the
“Warranty”) for its bathroom products (“Product” or “Products”) solely to the original purchaser (the
“Owner” or “Customer”) of the Product from Aston Global or an authorized reseller. Proof of
purchase is required to exercise this Warranty. The Warranty begins on the date of purchase
either from the Aston Global warehouse location or an authorized reseller's location.
Limited lifetime warranty for door seal only. This limited lifetime warranty only applies to the walk in
tub door seal only including but not limited to the rubber seal against failure due to materials or
workmanship for the life of the product. The warranty will remain valid as long as the door
alignment is not changed by incorrect installation, improper use or applying pressure due to the
user's weight while entering or exiting the tub. The door is not a handle and not designed to
support the full weight of the user operating the door in this manner will void the warranty. The
Limited lifetime warranty does not apply to jets, fittings, tubing, clamps, thermostatic valve, diverter
valve, shower wand and shower wand hose, typical wear items due to daily use such as o-rings,
washers and gaskets.
3 year limited parts-only warranty. This warranty applies to all plumbing components, including
jets, tubing, fittings, shower wand, shower wand hose and supplied connection hoses. Only the
plumbing fixture components such as faucets, diverter valves and Thermostatic valves will be
replaced, not the entire fixture items. Included are valve cartridge, check valves and knobs. Aston
Global warrants the listed items to be free from manufacturing and material defects for the period
of the warranty stated. Typical wear items due to daily use such as o-rings, washers and gaskets
are not covered by this 3 year limited parts warranty.
If a part is determined to be covered by the above Warranty, Aston Global will ship the
replacement part to Customer by either ground shipping or US postal service. Increased costs for
expedited delivery, if requested by Customer, are the responsibility of Customer.
Parts not currently in stock may require up to a 6 week delivery time after placement of order.
Limitations, Exceptions and Disclaimers
All Products are for indoor use only; installation outdoors or any other non-standard bathroom
location will void the Warranty.
All Products are intended for single-family residential use only. Use of a Product or Products in
any non-residential, non single-family setting, including but not limited to Rental, Commercial or
Institutional Properties (as defined below) will void the Warranty except upon the written approval
of Aston Global Inc for use in these institutions.
Rental Property: any property rented for profit.
Commercial Property: hotel/motel units, apartment buildings, multi-family dwellings, health
clubs/fitness centers, nail salons, beauty/spa centers, time shares, bed and breakfast inns,
private clubs or lodges, and the like.
Warranty
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