Symptoms
Possible Causes
Solutions
No power to unit
1. Pump not plugged in
2. GFCI Breaker tripped
3. No power to GFCI
1. Verify and check all
power connections
2. Unit MUST be
connected to a GFCI
Breaker
3. Verify power to GFCI
outlet
No water from shower
wand
1. Incorrect diverter
position
2. Incorrect plumbing
1. Verify you have the
diverter setting on the
Showerhead location
2. Verify all plumbing
connection
3. Verify all water supply
valves are open
Bath tub Fill not working
No water from the bath
tub fill spout
1. Divert MUST be
located on the
Showerhead location.
2. Verify all plumbing
connection
3. Verify all water supply
valves are open
Whirlpool jets not
working
1. Not enough water in
the tub
2. No power to the jet
pump
3. Air button tubing
broken or not connected
1. Water level must be
above the suction cover
in order for the whirlpool
jets to operate.
2. Verify all power
connections and voltage
to the pump
3. Check the air tube
between the button and
pump
Door seal leaking
1. Door not closed and
locked
2. Damage to door seal
1. Verify door is closed
and locked
2. Contact dealer or
manufacture
20
Troubleshooting
