Assistive Technology MiniMerc, Руководство пользователя, Страница: 45 / 50

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If your touchscreen does not respond
after you turn on MiniMerc:
n
Check that the touchscreen is not cracked,
scratched or damaged, and that nothing is
pressing on the touchscreen.
n
If your mouse and keyboard work properly,
check that the TSHARC driver is loaded.
Restart MiniMerc by selecting
Turn Off
Computer from the Start menu and then
choosing
Restart
.
n
If this does not solve the problem, call ATI
Technical Support.
If you have a problem connecting
other devices:
n
Make sure that the device is properly
connected. Try unplugging and plugging in the
device again.
n
If the device requires its own power, check to
see that its power supply is plugged in and
turned on.
n
Check to see if the device requires any
software that needs to be installed.
n
If that doesn’t work, contact the device manu-
facturer.
If your switch input doesn’t work:
n
Make sure the Mercury Control Panel is running
and is loaded at startup.
n
If that doesn’t work, restart MiniMerc.
If you have a problem with a
software program:
n
Contact the manufacturer of the software.
If you have other problems:
n
Look at the information in Windows help for
instructions and troubleshooting information.
If you have a problem with your
Internet connection:
n
Make sure your telephone or Ethernet line is
connected and the line is working properly.
n
Contact your Internet Service Provider.