Asoka® User’s Guide
PlugLink 9650 Ethernet Adapter PL9650-WT
26
Chapter 10
Warranty and Support Information
Thank you for selecting an Asoka product! Please retain the receipt as proof of purchase and write down
the information below in case you need to obtain support.
Date of Purchase: __________________________________
Model: ________________________________________
Serial No: ________________________________________
Device Password: __________________________________
MAC Address: ______________________
Warranty
Asoka warrants that (a) the hardware components of the product will be free from defects in materials and
workmanship under normal use for one (1) year from the date of purchase when used within the limits set
forth in the Specifications section of the User Guide, and (b) the software components will perform
substantially in accordance with Asoka’s published specifications for ninety (90) days from the date of
purchase, but does not warrant that the software will be error-free or free of all defects.
Should a product fail to perform as described in the User Guide within the warranted period, it will be
repaired or replaced with the same or functionally equivalent product by Asoka, at its discretion, free of
charge provided that you: (a) return the failed product to an Asoka designated repair facility with shipping
charge prepaid, and (b) provide Asoka with proof of the original date of purchase. Repaired or
replacement products will be returned to you with shipping charges prepaid. Asoka warrants any replaced
or repaired product or component for the remainder of the initial warranty period whichever is longer.
Replacement products may be refurbished or contain refurbished materials or components. If Asoka, by its
sole determination, is unable to restore the product to proper operating condition, it will refund the
depreciated purchase price of the product.
This warranty extends only to you, the original purchaser and is not transferable to any subsequent
purchasers. Warranty is void on products purchased or used outside the United States and Canada.
This warranty does not apply if, in the judgment of Asoka, the product fails due to damage from shipment,
handling, storage, accident, abuse, misapplication or misuse, or if it has been used or maintained in a
manner not conforming to product manual instructions, has been modified in any way, or has had any
serial number removed or defaced. Repair by anyone other than Asoka or an approved agent will void this
warranty. The maximum liability of Asoka under this warranty is limited to the purchase price of the product
covered by the warranty. Prior to returning any defective product, the purchaser or the authorized
merchant from whom the purchaser originally bought the product must obtain a Return Material
Authorization (RMA) number from Asoka. All defective products should be returned to Asoka with shipping
charges prepaid. Asoka will not accept collect shipments.
