Appendix A: Basic Troubleshooting
In the unlikely event that the switch does not operate properly, follow the troubleshooting tips below. If more help is
needed, contact Asante’s technical support at
www.asante.com/support
.
Problem Possible
Solutions
The Power LED is not lit.
Check the power connection. Plug the power cord
into another known working AC outlet.
The primary power supply has failed. Install the
optional external power supply and have the primary
power supply serviced as soon as possible.
The 10/100/1000 port Link LEDs are not lit.
Check the cable connections. Make sure the
connectors are seated correctly in each port, and that
the correct type of cable is used in each port. See
Chapter 2.6: Connecting to the Network
for more
information.
The GBIC Link LED is not lit.
Check the GBIC connector. Make sure the cables are
inserted correctly, with the Transmit (Tx) connector
on one side of the link connected to the Receive (Rx)
connector on the other side of the link.
Cannot establish communication to another
device (switch, router, workstation, etc.).
•
Make sure the Link LED for the port in use is on.
Make sure the correct cable type is used. See
Chapter 2.6 Connecting to the Network
for more
information on cabling procedures
•
Make sure the IP address, subnet mask, and
VLAN membership of the switch are correct
•
Make sure the switch port and the device are
both in the same VLAN
•
Try to connect to a different port
Cannot auto-negotiate the port speed.
Make sure that auto-negotiation is supported and
enabled on both sides of the link (in both devices).
138
Asante IntraCore IC39240/480
User’s Manual
Содержание IntraCore 39240
Страница 1: ...IntraCore 39240 480 Layer 2 Gigabit Ethernet Switch User s Manual...
Страница 12: ...39480 Front Panel Ethernet ports Mini GBIC ports 39480 Rear Panel 12 Asante IntraCore IC39240 480 User s Manual...
Страница 82: ...TACAS and Storm Control are available on the next screens 82 Asante IntraCore IC39240 480 User s Manual...
Страница 90: ...SNMP Continued 90 Asante IntraCore IC39240 480 User s Manual...
Страница 91: ...9 10 LLDP 91 Asante IntraCore IC39240 480 User s Manual...
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Страница 101: ...Cable diagnostic a cable test that can be run for each port 101 Asante IntraCore IC39240 480 User s Manual...
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Страница 107: ...9 13 Help General help is available for many screens 107 Asante IntraCore IC39240 480 User s Manual...
Страница 108: ...9 14 Logout Use this screen to logout and close the session 108 Asante IntraCore IC39240 480 User s Manual...
Страница 148: ...148 Asante IntraCore IC39240 480 User s Manual bandwidth 57 configuration 57 monitoring 57 58 59 60...