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7.2
Troubleshooting Guide (continued)
Symptom or Message
Cause
Corrective Action
ERROR - 2
BAD TEMPERATURE RDG
alternating with
ERROR - 2
Press Reset
Bad temperature reading during
instrument or pipette calibration.
Check that the cable leaving the vial
block is connected to the main circuit
board. Remove rear access cover and
reconnect the connector if disconnected.
Refer to Section 8.3, “Removal of Rear
Access Cover.”
Call Artel Technical Support if this
doesn’t resolve the problem.
ERROR - 10
FATAL INTERNAL ERROR
alternating with
ERROR
–
10
Press Reset
The instrument’s memory was
corrupted.
Call Artel Technical Support for
assistance.
ERROR - 13
CHECK TEMP SENSOR
alternating with
ERROR - 13
Press Reset
Bad temperature reading during
instrument power-on self test.
Check that the cable leaving the vial
block is connected to the main circuit
board. Remove rear access cover and
reconnect the connector if disconnected.
Refer to Section 8.3, “Removal of Rear
Access Cover.”
Call Artel Technical Support if this
doesn’t resolve the problem.
ERROR - 14
FATAL SOFTWARE ERROR
alternating with
ERROR - 14
Press Reset
A PROM card containing an
incompatible version of firmware was
installed in the instrument.
Remove the PROM card and replace
with one containing suitable firmware.
ERROR - 16
FILTER WHEEL ERROR
alternating with
ERROR - 16
Press Reset
The instrument is unable to reliably
position the filter wheel.
Call Artel Technical Support for
assistance.
ERROR - 24
TOO MANY READ ERRORS
alternating with
ERROR - 24
Press Reset
Despite repeated attempts the
instrument was unable to get a good
photometric reading.
Call Artel Technical Support for
assistance.
ERROR - 27
BAD SUPPLY VOLTAGE
alternating with
ERROR - 27
Press Reset
The instrument power supply voltage
appears out of range.
Call Artel Technical Support for
assistance.
ERROR - 28
KEYPAD FAILURE
alternating with
ERROR - 28
Press Reset
It appeared that one or more keypad
keys were stuck closed (ie, pressed)
when the instrument performed its
power-on self-test.
Ensure nothing is touching the keypad
and restart the instrument. If the error
message appears again, call Artel
Technical Support for assistance.
ERROR - 31
BAD LAMP VOLTAGE
alternating with
ERROR - 31
Press Reset
The instrument lamp supply voltage
appears out of range.
Call Artel Technical Support for
assistance.
Содержание PCS 2
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