Touchstone TM402 Telephony Modem User’s Guide
15
Getting
Battery
USB
Ethernet
Safety
Started
Installation
Installation
Drivers
Configuration
Usage
Troubleshooting
Glossary
Installing and Connecting Your
Telephony Modem
Before you start, make sure that:
•
You have contacted your cable company and verified that they provide data
and telephone service using standard DOCSIS technology.
•
You have all the
Items You Need
.
•
Cable, phone, and power outlets are available near the PC. If a cable outlet
is not conveniently located, your cable company can install a new one.
Getting Service
Before trying to use your new Telephony Modem, contact your local cable company
to establish an Internet account and telephone service. When you call, have the fol-
lowing information ready:
•
the Telephony Modem serial number and MAC addresses of the unit (printed
on a sticker on the bottom of the Telephony Modem)
•
the model number of the Telephony Modem
Save this information for future use. In addition, you should ask your cable com-
pany the following questions:
•
Do you have any special system requirements or files that I need to down-
load after I am connected?
•
When can I start using my Telephony Modem?
•
Do I need a user ID or password to access the Internet or my e-mail?
•
Will my phone number change?
•
What new calling features will I have and how do I use them?
