lp-772 Rev. 000 Rel. 000 Date 3.17.21
17
Residential Glass Lined Point of Use Electric Water Heater
Six (6) Year Limited Warranty
Ariston warrants each point of use glass lined residential electric water
heater and its components to be free from defects in materials and
workmanship according to the following terms, conditions, and time
periods. UNLESS OTHERWISE NOTED THESE WARRANTIES COMMENCE
ON THE DATE OF INSTALLATION. This limited warranty is only available
to the
original consumer purchaser
(hereinafter “Owner”) of the water
heater so long as the Owner continuously occupies the single family
dwelling in which this water heater is initially installed for the period
specified below, and is non-transferable.
WARRANTY PERIODS
Residential Point of Use Warranty
Parts
Tank
Water heater is used in a single-family residence
in which the Owner resides for the duration of the
warranty.
Six (6)
Years
Six (6)
Years
Commercial Use Warranty
Parts
Tank
Water heater is used in a commercial or industrial
application or otherwise does not meet the
description of Residential Point of Use described
above.
One
(1)
Year
One (1)
Year
COVERAGE
A. Ariston warrants that it will repair or replace, at its option, any defective
or malfunctioning component of the water heater that has failed
within the above-stated warranty periods due to defective material or
workmanship, malfunction, or failure to comply with the above warranty,
with such defect or malfunction having been verified by an authorized
Ariston representative. Replacement components will be warranted for
ninety (90) days.
B. Should a defect or malfunction result in a leakage of water from the
water heater within the above-stated warranty periods due to defective
material or workmanship, malfunction, or failure to comply with the
above warranty, with such defect or malfunction having been verified by
an authorized Ariston representative, Ariston will repair or replace, at its
option, the defective or malfunctioning water heater. Replacements will
be of the nearest comparable model available at the time of replacement.
The replacement water heater will be warranted for the unexpired
portion of the applicable warranty period of the original water heater.
C. In the event of a leakage of water of a replacement water heater due to
defective material or workmanship, malfunction, or failure to comply with
the above warranty, Ariston reserves the right to refund to the Owner the
published wholesale price available at the date of manufacture of the
original water heater.
D. If government regulations, industry certification, or similar standards
require the replacement water heater or component(s) to have features
not found in the defective water heater or component(s), the Owner will
be charged the difference in price represented by those required features.
If the Owner pays the price difference for those required features and/or
to upgrade the size and/or other features available on a new replacement
water heater or component(s), the Owner will also receive a complete
new limited warranty for that replacement water heater or component(s).
E. If at the time of a request for service the Owner cannot provide a copy
of the original sales receipt, the warranty period for the water heater shall
then be deemed to have commenced on the date of manufacture of the
water heater and NOT the date of installation of the water heater, and
be covered by the unexpired portion of the Limited Warranty detailed
above.
F. This warranty extends only to water heaters utilized in water heating
applications that have been properly installed by qualified professionals
based upon the manufacturer’s installation instructions.
G. It is expressly agreed between Ariston and the Owner that repair,
replacement, or refund are the exclusive remedies of the Owner.
OWNER RESPONSIBILITIES
The Owner or Qualified Installer / Service Technician must:
1. Have a relief valve bearing the listing marks of the American Society of
Mechanical Engineers (ASME) installed with the water heater assembly in
accordance with federal, state, and local codes.
2. Have a vacuum relief valve certified to ANSI Z21.22 - Relief Valves for
Hot Water Supply Systems - installed with the water heater assembly in
accordance with federal, state, and local codes and in installations prone
to vacuum related damages.
3. Maintain the water heater in accordance with the maintenance
procedure listed in the manufacturer’s provided instructions. Preventive
maintenance can help avoid any unnecessary breakdown of the water
heater and keep it running at optimum efficiency.
4. Maintain all related system components in good operating condition.
5. Use the water heater in an open system, or in a closed system with a
properly sized and installed thermal expansion tank.
6. Use the water heater at water pressures not exceeding the working
pressure shown on the rating plate.
7. Keep the water heater free of damaging scale deposits.
8. Make provisions so if the water heater or any component or connection
thereto should leak, the resulting flow of water will not cause damage to
the area in which it is installed.
9. Have the anode checked annually. Replace the anode if necessary.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer.
2. Any water heater not installed by a qualified heating installer / service
technician, or installations that do not conform to ANSI, CSA, and/or UL
standards, as well as any applicable national or local building codes.
3. Service trips to teach the Owner how to install, use, maintain, or to
bring the water heater installation into compliance with local building
codes and regulations.
4. The workmanship of any installer. The manufacturer disclaims and does
not assume any liability of any nature caused by improper installation,
repair, or maintenance.
5. Electricity or fuel costs, or increased or unrealized savings for same, for
any reason whatsoever.
6. Any water damage arising, directly or indirectly, from any defect in the
water heater or component part(s) or from its use.
7. Any incidental, consequential, special, or contingent damages or
expenses arising, directly or indirectly, from any defect in the water
heater or the use of the water heater.
8. Failure to locate the water heater in an area where leakage of the tank
or water line connections and the relief valve will not result in damage to
the area adjacent to the water heater or lower floors of the structure, as
well as failure to install the water heater in or with a properly sized drain
pan routed to an approved drainage location.
9. Any failed components of the system not manufactured by Ariston as
part of the water heater.
10. Water heaters repaired or altered without the prior written approval
of Ariston.
11. Damages, malfunctions, or failures resulting from improper
installation, or failure to install the water heater in accordance with
applicable building codes/ordinances or good plumbing and electrical
trade practices; or failure to operate and maintain the water heater in
accordance with the manufacturer’s provided instructions.
12. Damages, malfunctions, or failures resulting from failure to operate
the water heater at pressures not exceeding the working pressure shown
on the rating label.
13. Failure to operate the water heater in an open system, or in a closed
system with a properly sized and installed thermal expansion tank.
14. Failure or performance problems caused by improper sizing of the
water heater, expansion device, piping, electric service voltage, wiring or
fusing.
15. Damages, malfunctions, or failures caused by improper wiring
conversion.
16. Damages, malfunctions, or failures resulting from vacuum conditions.
17. Damages, malfunctions, or failures caused by operating the water
heater with modified, altered, or unapproved components, or any
component / attachment not supplied by Ariston.
18. Damages, malfunctions, or failures caused by abuse, accident, fire,
flood, freeze, lightning, electrochemical reaction, acts of God and the like.
19. Tank failures (leaks) caused by operating the water heater in a
corrosive or contaminated atmosphere.
20. Damages, malfunctions, or failures caused by operating the water
heater with an empty or partially empty tank (“dry firing”), or failures
caused by operating the water heater when it is not supplied with
potable water, free to circulate at all times.
21. Failure of the heater due to the accumulation of solid materials or
lime deposits.
22. Any damage or failure resulting from improper water chemistry,
or heating anything other than potable water. WATER CHEMISTRY
REQUIREMENTS - Water pH between 6.5 and 8.5. Hardness less than 7
