lp-772 Rev. 000 Rel. 000 Date 3.17.21
18
grains (120 mg/L). Chloride concentration less than 100 ppm (mg/L). TDS
less than 500 ppm (mg/L).
23. Production of noise, taste, odors, discoloration, or rusty water.
24. Water heaters replaced for cosmetic reasons.
25. Components of the water heater that are not defective, but must be
replaced during the warranty period as a result of reasonable wear and
tear.
26. Components of the water heater that are subject to warranties, if any,
given by their manufacturers; Ariston does not adopt these warranties.
27. Damages, malfunctions, or failures resulting from the use of any
attachment(s) not supplied by Ariston.
28. Water heaters installed outside the fifty states (and the District of
Columbia) of the United States of America and Canada.
29. Water heaters moved from the original installation location.
30. Water heaters that have had their rating labels removed.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly. Determine if
the water heater is “in-warranty” (that is, within the applicable warranty
period) by reviewing a copy of the original sales receipt. The Owner must
present a copy of the original sales receipt for a warranty service request.
If the water heater is “in-warranty”, contact the retailer from whom the
water heater was purchased (or the installer) for assistance. Be prepared
to provide the retailer or installer with a copy of the original receipt,
complete model and serial numbers, and the date of installation of the
water heater, in addition to explanation of the water heater problem.
Warranty coverage is subject to validation of “in-warranty” coverage by
the manufacturer claims department personnel. All alleged defective or
malfunctioning components must be returned to the manufacturer via
the local distribution channels where original purchase was made. NOTE:
Any components or heaters returned to the manufacturer for warranty
analysis will become the property of the manufacturer and will not be
returned, even if credit is denied. If all warranty conditions are satisfied,
the manufacturer will provide replacement components to the retailer.
For questions about the coverage of this warranty, please contact
the manufacturer at the following address or phone number: Ariston
Thermo USA LLC, 272 Duchaine Blvd, New Bedford, MA, 02745 Attention:
Warranty Service Department, 1 (774) 271 3108.
SERVICE, LABOR AND SHIPPING COSTS
Except when specifically prohibited by the applicable state law, the
Owner, and not the Manufacturer, shall be liable for and shall pay for all
charges for labor or other expenses incurred in the removal, repair, or
replacement of the appliance or any component part(s) claimed to be
defective or any expense incurred to remedy any defect in the product.
Such charges include, but are not necessarily limited to:
1. All freight, shipping, handling, and delivery costs of forwarding a new
appliance or replacement part(s) to the owner.
2. All costs necessary or incidental in removing the defective appliance
or component part(s) and installing a new appliance or replacement
part(s).
3. All administrative fees incurred by the Owner, as well as material
required to complete, and/or permits required for, installation of a new
appliance or replacement part(s), and
4. All costs necessary or incidental in returning the defective water heater
or component part(s) to a location designated by the manufacturer.
LIMITATIONS OF YOUR ARISTON WARRANTY AND REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND
ACCEPTED TO THE FURTHEST EXTENT UNDER APPLICABLE LAW IN
LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN
CONTRACT OR TORT, WHETHER OR NOT ARISING FROM ARISTON’S
NEGLIGENCE, ACTUAL OR IMPUTED. THE REMEDIES OF THE OWNER
SHALL BE LIMITED TO THOSE PROVIDED HEREIN TO THE EXCLUSION
OF ANY OTHER REMEDIES INCLUDING WITHOUT LIMITATION,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SAID INCIDENTAL
AND CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED
TO, PROPERTY DAMAGE, LOST PROFIT OR DAMAGES ALLEGED TO
HAVE BEEN CAUSED BY ANY FAILURE OF ARISTON TO MEET ANY
OBLIGATION UNDER THIS AGREEMENT INCLUDING THE OBLIGATION
TO REPAIR AND REPLACE SET FORTH ABOVE. NO AGREEMENT
VARYING OR EXTENDING THE FOREGOING WARRANTIES, REMEDIES
OR THIS LIMITATION WILL BE BINDING UPON ARISTON. UNLESS IN
WRITING AND SIGNED BY A DULY AUTHORIZED OFFICER OF ARISTON.
THE WARRANTIES STATED HEREIN ARE NOT TRANSFERABLE AND
SHALL BE FOR THE BENEFIT OF THE OWNER ONLY.
NO OTHER WARRANTIES
This warranty gives the Owner specific legal rights. The Owner may also
have other rights that vary from state to state. Some states do not allow
the exclusion or limitation of incidental or consequential damages so this
limitation or exclusion may not apply to the Owner.
These are the only written warranties applicable to the water heater
manufactured and sold by Ariston. Ariston neither assumes nor
authorizes anyone to assume for it any other obligation or liability in
connection with said water heaters.
Ariston reserves the right to change specifications or discontinue models
without notice.
