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Warranty & Support
Most issues are due to incorrect setting. If you are experiencing an issue please make a
Small Cell Phone Video and send via text to (571) 418 4858.
One of our technicians will review it and advise with a solution.
Your Ariana Spa Supplies-
branded hardware product (“Product”) is warranted against defects in
materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase
(“Warranty Period”) when used in accordance with Ariana Spa Supplies’ user manual
s. If a defect arises
during the Warranty Period, Ariana Spa Supplies, at its option will (1) repair the Product at no charge
using new parts or parts that are equivalent to new in performance and reliability, or (2) exchange the
Product with a product with equivalent functionality formed from new and/or previously used parts that
are equivalent to new in performance and reliability or with your consent, a product that is at least
functionally equivalent to the product it replaces. This warranty excludes normal depletion of
consumable parts such as batteries unless failure has occurred due to a defect in materials or
workmanship and, damage resulting from abuse, accident, modifications, unauthorized repairs or other
causes that are not defects in materials and workmanship.
Ariana Spa Supplies does not warrant, represent or undertake that it will be able to repair or replace any
Product under this warranty without risk to and / or loss of information and / or data stored on the
Product. In no event shall
Ariana Spa Supplies be liable for (a) loss or damage, which as of the product’s
purchase cannot be regarded as being caused by Ariana Spa
Supplies’
breach of these warranty terms;
or (b) losses caused by the
user’s fault,
loss of data or loss of profits or benefits.
Any limitations of liability in this warranty document shall not apply to (i) death or personal injury
pursuant to any mandatory law on product liability; (ii) fraud or fraudulent misrepresentation; (iii)
intentional misconduct or gross negligence; (iv) or a culpable breach of major contractual obligations. A
damages claim based on a breach of major contractual obligations or gross negligence will be limited to
foreseeable damage typical for the sale contract concerned.
To obtain warranty service, contact Ariana Spa Supplies at Ariana Spa Supplies, 42715 Chisholm Drive,
Broadlands, VA 20148. Customers are responsible for shipping charges to get the item back to us and for
return shipping cost once the item is repaired or replace.