35/36 EN
Refrigerator / User Guide
Troubleshooting
t
The freezer or cooler door may be ajar.
>>> Check that the doors are fully
closed.
t
The product may be set to temperature
too low. >>> Set the temperature to a
higher degree and wait for the product
to reach the adjusted temperature.
t
The cooler or freezer door washer
may be dirty, worn out, broken or
not properly settled. >>> Clean or
replace the washer. Damaged / torn
door washer will cause the product to
run for longer periods to preserve the
current temperature.
The freezer temperature is very low, but
the cooler temperature is adequate.
t
The freezer compartment temperature
is set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The cooler temperature is very low, but
the freezer temperature is adequate.
t
The cooler compartment temperature
is set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The food items kept in cooler
compartment drawers are frozen.
t
The cooler compartment temperature
is set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The temperature in the cooler or the
freezer is too high.
t
The cooler compartment temperature
is set to a very high degree. >>>
Temperature setting of the cooler
compartment has an effect on
the temperature in the freezer
compartment. Wait until the
temperature of relevant parts reach
the sufficient level by changing the
temperature of cooler or freezer
compartments.
t
The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently.
t
The door may be ajar. >>> Fully close
the door.
t
The product may have been recently
plugged in or a new food item is placed
inside. >>> This is normal. The product
will take longer to reach the set
temperature when recently plugged in
or a new food item is placed inside.
t
Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
Shaking or noise.
t
The ground is not level or durable. >>>
If the product is shaking when moved
slowly, adjust the stands to balance
the product. Also make sure the ground
is sufficiently durable to bear the
product.
t
Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
The product is making noise of liquid
flowing, spraying etc.
t
The product’s operating principles
involve liquid and gas flows. >>> This is
normal and not a malfunction.
There is sound of wind blowing coming
from the product.
t
The product uses a fan for the cooling
process. This is normal and not a
malfunction.
There is condensation on the product’s
internal walls.
t
Hot or humid weather will increase
icing and condensation. This is normal
and not a malfunction.
t
The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently; if open,
