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SERVICE DATA SHEET

242288300

ICE & WATER - AUTOMATIC DEFROST

SIDE BY SIDE - R134a 

IMPORTANT SAFETY NOTE

The information provided herein is designed to assist qualified repair personnel only. Untrained persons should not attempt to make 
repairs due to the possibility of electrical shock. Disconnect power cord before servicing this appliance.

IMPORTANT

If any green grounding wires are removed during servicing, they must be returned to their original position and properly secured.

 

CAUTION

All electrical parts and wiring must be shielded from torch flame. DO NOT allow torch to touch insulation; it will char at 
200°F and flash ignite (burn) at 500°F. Excessive heat will distort the plastic liner.

IMPORTANT: PLEASE RETURN THIS SHEET TO ITS ORIGINAL LOCATION

Diagnostic Mode

Activate:

Press ^ and 

V

 temperature pads for up to 10 sec. simultaneously.

Press 

+

 to advance through tests.

Deactivate:

Press 

for up to 10 sec. Diagnostic Mode will automatically deactivate after 5 min. of inactivity. 

Note: Silence alarm.

• Tests marked with “*” may not be applicable to this unit and will not be displayed in Diagnostic Mode.
• Tests displayed in diagnostic mode but not described below are for internal purposes only; advance through.
• View UI display for “on,” “off,” “CL,” “OP,” “SH,” “LO,” “HI” or numerical results of tests.
• Listen for operating sounds; feel for heat or air flow as appropriate to determine results of tests.

Test

To activate test:

Passing result

--

First Screen

--

All LED lights on UI illuminated

--

Second Screen

--

All segments on UI temperature displays illuminated

--

Third Screen

--

Blank UI display, no lights illuminated, no shadowing; “-” and “+” 

 

blinking on FF display side to show location.

28

Dispenser Paddle

Press disp. paddle

“on” on UI when depressed; “off” when released

1*

Standard Compressor 
and Condenser Fan

Press set

Compressor and Condenser Fan running when “on”; stopped when “off”

2

Defrost Heater

Press set

Defrost limit switch must be closed; verify “CL” in test 26.
Feel for heat from defrost heater when “on”.
If “OP” in test 26, heater will not activate.

3

FF Light

Press set

With FF door open, FF lights on when “on”; off when “off”

8

Water Valve 

(Dispenser)

Press set

Be prepared to collect water at dispenser.

Water dispenses when “on”; stops when “off”

9

FZ Light

Press set

With FZ door open, FZ lights on when “on”, off when “off”

10

Auger Motor

Press set

FZ door must be closed.

Motor running when “on”; motor stopped when “off”

11

Cube/Crush 
Solenoid

Press set

Do not leave solenoid in activated state.

Solenoid activated when “on”; deactivated when “off”

41*

Perfect Temp Drawer 
(PTD)

Press set

PTD UI illuminated when “on”, off when “off”

12*

VCC Condenser Fan

Press set

Fan running when “on”; stopped when “off”

38*

VCC Compressor

Press set

Compressor running when “on”; stopped when “off”

15 

Evaporator Fan

Press set

Fan running for 

minimum of 10 sec. 

when “LO” or “HI”; stopped when 

“off”. Feedback failure if fan starts but runs less than 10 sec. Listen for 
speed change from “LO” to “HI”.

22

Damper

Press set

With inspection mirror, observe damper open when “OP”; closed when “CL”

23

FF Door

Open/close FF door

“CL” on UI when door closed; “OP” when open

24

FZ Door

Open/close FZ door

“CL” on UI when door closed; “OP” when open

26

Defrost Limit Switch

Activates automatically

“CL” on UI when closed; “OP” when open

36

Ice Chute Door

Depress ice chute door 
or press set

“OP” on UI when manually opened; “CL” when closed. Or, using “set”, 
“OP” on UI when solenoid activated, “CL” when deactivated

29

FF Thermistor 
Mid-level

Activates automatically

UI shows temperature sensed by FF thermistor; pass if within 10°F of 

temperature measured with gauge at mid-level FF thermistor location. 

“OP-” if open; “SH-” if short

30

FZ Thermistor

Activates automatically

UI shows temperature sensed by FZ thermistor; pass if within 10°F of temperature 

measured with gage at FZ thermistor location.

“OP” if open; “SH” if short

33

Ambient Thermistor 
@ Main Board

Activates automatically

UI shows temperature sensed at main board; pass if 20°F/-10°F 

of temperature measured with gauge at main board location. 

“OP” if open; “SH” if short

35

FF Thermistor 

Upper-Level

Activates automatically

UI shows temperature sensed by upper level FF thermistor; pass if within 
10°F of temperature measured with gauge at upper-level FF thermistor 
location. “OP¯” if open; “SH¯” if short 

34

Ambient Thermistor 
@ UI

Activates automatically

UI shows temperature sensed at UI; pass if 20°F/-10°F of tem

-

perature measured with gauge at UI location. “OP” if open; “SH” if short

0-

Firmware 
Parameters

Press set

Displays digit sequence; record

2-

Main Board 
Firmware

Press set

Displays digit sequence; record

4-

UI Firmware

Press set

Displays digit sequence; record

V

ar

iab

le Capacity Compressor (VCC) Diagnostics (select models)

If test 38 f

ails

, diagnose as f

ollo

ws:

Replace 

Inverter 

Check 

at 

the 

connector 

from 

main 

control 

into 

the 

inverter 

(typically 

BLK 

and 

RED 

wires)

Is Invert

er 

recei

vi

n

10-15 VAC  and

 1-5 

VDC 

fr

om 

Main Control?

Check 

at 

Main 

Control 

Board

 

(B

LK

/W

HT

 an

d R

ED

/B

LK

 w

ire

s)

Is Main Control  send

in

g 10-15 VAC 

an

d 1

-5

 V

D

C

 t

In

ve

rt

er

?

no

Check 

at 

the connector from 

the 

service 

cord 

into 

the 

inverter 

(typically 

PUR 

and 

WHT 

wir

es.)

Is

 I

n

ve

rt

er

 r

ec

ei

vi

n

1

1

5

 

VAC fro

m

 po

wer supply?

yes

Ch

ec

vo

lta

ge

 s

up

pl

y.

Check 

and 

repair 

se

rv

ic

co

rd

  

w

iri

ng

 

and co

nnectio

ns.

no

Id

en

tif

an

re

pa

ir 

damaged wires or 

 poor 

co

nnectio

ns between 

M

ai

n C

on

tr

ol

 a

nd

 

Inverter

yes

Remove inverter 

box 

fr

om

 t

he

 c

om

pr

es

so

and check resistance  across c

om

pressor 

w

in

di

ng

 p

ai

rs

 a

sh

ow

n.

Is

 r

es

is

ta

n

ce

 a

cr

os

all winding 

pairs 

equal?

yes

Replace 

Compressor

no

Check 

co

nnectio

ns 

fr

om

 I

nv

er

te

 t

Compressor

Are connections  fro

m

 I

n

verter 

to

 

C

om

pr

es

so

r i

n

ta

ct

?

yes

yes

Id

en

tif

an

re

pa

ir 

damaged wires or 

poor 

co

nnectio

ns between 

Inverter and 

Compressor.

no

V

C

C

 R

es

is

ta

n

ce

 C

h

ec

k

Check 

resistance 

between 

terminals 

and 

2, 

and 

3, 

and 

1. 

 

If all resistances 

are 

equal, 

co

m

pr

es

so

is

 o

pe

ra

tiv

e.

Replace 

Main 

Control

no

PERFORMANCE DATA NO LOAD & NO DOOR OPENINGS AT  

0

° F FREEZER & 37° F FRESH FOOD

 (2500 ++ V5)

Type A with Run/
Start Capacitor

65°F (18°C) Ambient

90°F (32°C) Ambient

Variable Speed

Standard

Variable Speed

Standard

Operating Time

74 to 84%

32 to 40%

100%

55 to 65%

Freezer  
Temperature

-2° to 2° F  

-19° to -17° C

0° to 4° F    

-18° to -16° C

-1° to 3° F  

-18° to -16° C

-1° to 3° F    

-18° to -16° C

Refrigerator  
Temperature

34° to 39° F   

1° to 4° C

34° to 39° F   

1° to 4° C

34° to 39° F   

1° to 4° C

34° to 39° F    

1° to 4° C

Low Side Pressure 

(cut-in)

5 to 12 psig  

43 to 83 kPa

5 to 12 psig   

43 to 83 kPa

N/A

5 to 12 psig    

43 to 83 kPa

Low Side Pressure 

(cut-out)

-2 to 2 psig  

-14 to 14 kPa

-2 to 2 psig  

-14 to 14 kPa

-2 to 2 psig  

-14 to 14 kPa

-2 to 2 psig    

-14 to 14 kPa

High Side 

 

Pressure (last  

1

/

3

 cycle)

90 to 105 psig  

621 to 724 kPa

90 to 115 psig  

621 to 793 kPa

120 to 135 psig  
827 to 931 kPa

130 to 155 psig 

896 to 1069 kPa

Wattage (last  

1

/

3

 cycle)

50 to 60

90 to 130

60 to 70

100 to 140

Amps (running)

0.5 to 0.9

0.7 to 1.1

0.6 to 1.0

0.8 to 1.2

Base Voltage

115 vac (127 vac max)

DEFROST SPECIFICATIONS

Cabinet Size

Thermostat

Heater

Cut-in

Cut-out

Watts

Ohms

23’ CD, 26’

25° F (-4° C)

47° F (8° C)

450

30

Electronic Timer - (ADC) Defrost 24 minutes every 6-96 hours of compressor run time.

CONDENSER FAN MOTOR

Watts

RPM

Amps

3.1

1100 CW Opposite Shaft

0.03 Running

OUT 1A

OUT 2A

OUT 1B

OUT 1B

ERF-2500++ V5 REFRIGERATOR CONTROL

NTC 1 - FF

NTC 2 - FF

NTC  - FZ

DEFROST HEATER

DEFROST THERM.

NEUTRAL

CONTROL

GROUND

ICE FLAPPER SOLENOID

+5V

+5V

+5V

DC

EVAPORATOR

FAN

M

DAMPER MOTOR

M

FG

VCC(+12)

COM

VS

VCC

COMPRESSOR

CONDENSER

FAN

STANDARD COMPRESSOR

M

COMMON

HIGH

LINE

AMBIENT NTC

DEFROST SENSE

LINE

G5LE RELAY

LIN

E

NEUTRAL

AUGER MOTOR

LINE

CUBE/CRUSHED ICE GATE CONTROL

M

DOO

R

SWITCH

NEUTRAL

LINE

LINE

J3-16

J3-3

J3-3

J3-

7

DISPENSER VALVE

PRIMARY VALVE

ICE MAKER FILL VALV

E

ICE MAKER FILL SWITCH

G8P RELAY

J4-B1-6

J4-B1-1

J4-B1-2

J4-B1-3

J4-A1-9

J4-A1-3

J4-A1-10

J4-A1-4

J4-A1-11

J4-A1-5

J2-

1

J3-

2

J3-1

J2-2

J1-4

J4-B1-4

J4-A1-6

J4-A1-7

J4-B1-5

J4-A1-13

J4-A1-14

J8-

5

J8-

6

J8-

7

J8-

8

JF-

1

JF-

2

JF-

3

JF-

4

ASSY_OUT A5V GROUND

+5V RESET_FLASH BKGD/MSJ GROUND

J9A-1 J9A-2 J9A-3

VEE (+12V) COMM GROUND

ISOLATED

USER

INTERFACE

J1-1

J2-9 J2-10 J3-13 J3-14 J3-15 J3-16 J1-3 J2-7

NEUTRAL (SERVICE CORD)

NEUTRAL (CONDENSER FAN) NEUTRAL (WATER VALVE 1) NEUTRAL (NOT USED) NEUTRAL (COMPRESSOR) NEUTRAL (LED POWER SUPPLY) NEUTRAL (DISPENSER & ICE MAKER VALVE) LINE (SERVICE CORD

)

LINE (Vcc COMPRESSOR)

J6

-1

J6-2 J6-3 J6-4 J6-5 J6-6 J6-7 J6-8

ICE MAKER FAN POWER TWIST TRAY MOTOR DIRECTION 

1

TWIST TRAY SWITCH NTC POWER ICE MAKER FAN GROUND TWIST TRAY MOTOR DIRECTION 

2

TWIST TRAY SWITCH NTC FEEBACK

TWIS

T

ICE MAKE

R

ICE & WATER DISPENSER CONTROL

OPTIONAL

LED POWER

BOAR

D

J3-

1

J3-

4

J3-

3

NEUTRAL

FREEZER LIGHT

S

REFRIGERATOR LIGHTS

FZR DOOR SW. SENSE

J3-9 J3-10

J2-12

J3-8 J3-11

J2-6

LINE

FF DOOR SW. SENSE

Error Codes

Special Modes

Display

Interpretation

Mode

Display

Activate/Deactivate

(press for up to 10 sec. 

simultaneously)

FZ

FF

FZ

FF

--

OP

-

Open FF mid-level 

thermistor

Manual 
Defrost

d

F

+

 and 

-

/same to deac

-

tivate

--

OP

¯

Open FF upper-level 

thermistor

Display/
Showroom

77

77

^ and 

-

/set

OP

--

Open FZ thermistor

Sabbath

Sb

Sb

V

 and 

+

/same to deac

-

tivate

--

SH

-

Shorted FF mid-level 

thermistor

Diagnostic

No FF or FZ display, 

all UI LEDs on.

^ and 

V

/

+

 to deactivate

--

SH

¯

Shorted FF upper-level 

thermistor

Notes:

• Always check for pin back-outs, pinched or damaged wires 

before replacing components.

• Determine whether failure is caused by the component, main 

control board or wiring. 

Contact TID before replacing main 

control board.

• Refer to Service Manual for additional information.

SH

--

Shorted FZ thermistor

SY

CF

UI to Main Control Board 
communication failure; 

on start up

SY

CE

UI Main Control Board 
communication error; 

after a period in operation

SY

EF

Evaporator fan failure

INCANDESCENT LIGHTING MODELS ONLY

FF DOOR SW. SENSE

REFRIGERATOR LIGHTS

FZR DOOR SW. SENSE

FREEZER LIGHTS

NEUTRAL

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