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DIAGNOSTIC CODES
& SOLUTIONS
The Diagnostic Maintenance provides detailed information on PTAC control operation and operational status including
present modes, failures , airflow restriction warnings , operating temperatures, and past failures
.
Failure code
Content of defect
Solutions
E1
Communication failure between
indoor unit and outdoor unit
Check the communication cables, make sure they are
firmly connected. If the cables are broken, replace them.
E2
Indoor ambient temperature
sensor fault
Check the sensor
’s plug is firmly connected. If the sensor
is broken, replace it.
E3
Indoor coil temperature sensor
fault
Check the sensor
’s plug is firmly connected. If the sensor
is broken, replace it.
E4
Indoor outlet temperature sensor
failure or Indoor outlet air over
heat protection in Electric heating
mode
Check if the indoor fan is running good and make sure no
obstacle that blocks the air circulation.
Check the sensor
’s plug is firmly connected. If the sensor
is broken, replace it.
E5
IPM protection, include heat sink
over heat protection
Make sure indoor and outdoor units vents are not
blocked, indoor fan and outdoor fan are running well
and compressor will not overload. After removing any
fault, power the unit on again for rest.
E6
Outdoor ambient temperature
sensor fault
Check the sensor
’s plug is firmly connected. If the sensor
is broken, replace it.
E7
Outdoor coil temperature
sensor fault
Check the sensor
’s plug is firmly connected. If the sensor
is broken, replace it.
E9
Compressor discharge
temperature fault
Check the sensor
’s plug is firmly connected. If the sensor
is broken, replace it.
EC
DC compressor starting failure or
compressor driving fault
Check the DIP switches on the main board (3-position,in
red color) is correct, it must matches the wiring diagram.
Make sure the compressor power wires is firmly connected.
EH
Indoor EEPROM fault, include
EEPROM communication fault or
data verification error
Check the EEPROM chip is firmly plugged. If still not
solve, replace the chip.
P1
Over heat at indoor coil protection
in HEATING (overload in heating).
Over heat at outdoor coil protection
in COOLING (overload at cooling).
Make sure indoor and outdoor unit vents are not blocked
and indoor fan and outdoor fan are both working well.
Clear the air filter and the condenser after a long time use.
P2
DC inverter module overheat,over
current protection
Make sure indoor and outdoor unit vents are not blocked
and indoor fan and outdoor fan are both working well. Check
the DIP switch on the main board (3-position, in red color) is
correct, it must matches the wiring diagram. Make sure the
compressor power wires is firmly connected.
P4
Compressor discharge overheat
protection (or compressor overheat)
Make sure indoor and outdoor unit vents are not blocked
and indoor fan and outdoor fan are both working well.
Check the DIP switch on the main board (3-position, in
red color) is correct, it must matches the wiring diagram.
P7
Over voltage or under voltage
protection
Make sure the power supply is within the requirement
(AC208/230V -15%+10%) .If power supply is OK, but still
not solved, replace the inverter IPM.