Operating manual
AQUA S.p.A.
ENGLISH
Page 24
WARRANTY
AQUA base guarantee, valid for all products, cover against all
verified
deficiencies for a period of 12 (twelve) use months or 18 (eighteen) months of
dispatch document. In order phase is possible to request a warranty extension of 36 and 60 months together with necessary maintenance kits (see
7.1).
In any case, warranty do not cover:
1.
Wearing susceptible parts caused by use beyond the normal condition of use (see 7.1, 4.5 e 4.4)
2.
AQUA personnel intervention, including travel expenses, room and board.
3.
Pump transportation costs to AQUA assistance point.
4.
Machine installation not complying to this manual instruction (see point 6)
5.
Tampered or disassembled machines, excluded predicted maintenance (see point 7)
6.
In case of extended warranty, if not adequately maintained machines, as mentioned in point . 7
7.
Machines with non-original AQUA spare parts or customer custom-made parts.
ATTENTION! AQUA recommends to do not try any dismanting or fixing n warranty covered products, to avoid the warranty cover
invalidation . Contact pre-emptively AQUA customer service to obtain informations.
REPAIRS TO AQUA ASSISTANCE CENTER
Before sending a pump to AQUA, Customer must comply with the following procedure:
1.
Contact AQUA to have information about the nearest assistance point to which send the pump, including a short description of the issue
and sticker data (all fields), paying particular attention to the Serial Number and pump code.
2.
Follow instruction of paragraph
7.3 “Precautions Before Maintenance” and 9.1 “Dismission
” paying particular attention to wetted parts
cleaning.
3.
Drain the oil by removing the drain plug and recovering it into the supplied container or in another adequate container.
4.
Package the machine in appropriate way to avoid ruptures during the transportation. AQUA suggest to use its original package if still
available, with dismantled valve groups, which needs to be cleaned and packaged separately.
5.
Include a declaration of cleaned machine, which certificate that technicians for repairs can handle this machine safely.
6.
Every product must be delivered in freight.
