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SYMPTON
PROBABLE CAUSE
REMEDY
1. No Green light on control box
Main power isolator switched off
Ensure mains power is on and
check for green light on generator
2. No steam from unit
Control turned off
Turn on at cubicle control
3. No steam from unit
Water supply inadequate
Water turned off or blocked or very
low pressure
4. Steam inadequate
Temperature too low
Set temperature higher as per op-
erating instructions
5. Steam inadequate
Cubicle not properly lagged or
power too low
Consult installer
6. Steam inadequate
Impure water
Flush generator twice by opening
drain valve and re-filling twice
7. Steam inadequate and unit stops Over temperature reset tripped
due to blocked steam outlet
Consult installer
NOTES THE MOST FREQUENT CAUSE OF PROBLEMS ARE:-
1. Insufficient water, water pressure low or the supply interrupted by other services i.e. showers, pumps etc.
Water inlet blocked, poor water quality or water impurities.
2. Failure to provide drainage facilities.
3. Failure to keep the generator clean i.e.
Not flushed clean after installation.
Not flushed after water softener service.
Not flushed after descaling.
Not flushed after local pipe work.
Not flushed after local water mains work.
Not flushed for a long period of time.
Drain pipe blocked.
4. Failure to descale tank periodically say every 100 hours use in hard water area (1000 hours in soft water
areas.)
5. Steam outlet blocked due to damage, poor installation, vandalism or essence dosing.
6. Heater failure may cause an earth- leakage trip to occur.
7. Poor ventilation of steam generator.
PROBLEM SOLVING GUIDE
