© 2002 New Aqua LLC dba Aqua Systems • 7785 East US Hwy 36 • Avon, IN 46123
38
Series SC
Installation, Operation,and
Maintenance Manual
Troubleshooting
Problem
Possible Cause
Solution
a. Motor not operating
a. Replace motor
b. No electric power at outlet
b. Repair outlet or use working outlet
c. Defective transformer
c. Replace transformer
d. Defective PC board
d. Replace PC board
e. Broken drive gear or drive cap
assembly
e. Replace drive gear or drive cap
assembly
f. Broken piston retainer
f. Replace drive cap assembly
6. Control valve stalled in
regeneration
g. Broken main or regenerant
piston
g. Replace main or regenerant piston
a. Transformer unplugged
a. Connect transformer
b. No electric power at outlet
b. Repair outlet or use working outlet
c. Broken drive gear or drive cap
assembly
c. Replace drive gear or drive cap
assembly
7. Control valve does not
regenerate
automatically when
REGEN button is
depressed and held
d. Defective PC board
d. Replace PC board
a. By-pass valve in bypass
position
a. Put bypass valve in normal
operation position
b. Meter connection disconnected
b. Connect meter to PC board
c. Restricted/stalled meter turbine
c. Remove meter and check for
rotation or foreign matter
d. Defective meter
d. Replace meter
e. Defective PC board
e. Replace PC board
8. Control valve does not
regenerate
automatically but does
when REGEN button is
depressed
f. Set-up error
f. Check control valve set-up
procedure
9. Time of day flashes on
and off
a. Power has been out more than
two hours, the transformer was
unplugged and then plugged
back into the wall outlet, the
transformer plug was
unplugged and then plugged
back into the board or the
NEXT and REGEN buttons
were pressed to reset the
valve.
a. Reset the time of day
