Authorization (RMA) number from our technical support department by calling (435) 245-8012 or by submitting an
online RMA form at
www.apogeeinstruments.com/tech-support-recalibration-repairs/
. We will use your RMA number
for tracking of the service item.
2. Send all RMA sensors and meters back in the following condition: Clean the sensor’s exterior and cord. Do not modify
the sensors or wires, including splicing, cutting wire leads, etc. If a connector has been attached to the cable end, please
include the mating connector
–
otherwise the sensor connector will be removed in order to complete the
repair/recalibration.
3. Please write the RMA number on the outside of the shipping container.
4. Return the item with freight pre-paid and fully insured to our factory address shown below. We are not responsible for
any costs associated with the transportation of products across international borders.
5. Upon receipt, Apogee Instruments will determine the cause of failure. If the product is found to be defective in terms
of operation to the published specifications due to a failure of product materials or craftsmanship, Apogee Instruments
will repair or replace the items free of charge. If it is determined that your product is not covered under warranty, you
will be informed and given an estimated repair/replacement cost.
Apogee Instruments, Inc.
721 West 1800 North Logan, UT
84321, USA
PRODUCTS BEYOND THE WARRANTY PERIOD
For issues with sensors beyond the warranty period, please contact Apogee at
to
discuss repair or replacement options.
OTHER TERMS
The available remedy of defects under this warranty is for the repair or replacement of the original product, and Apogee
Instruments is not responsible for any direct, indirect, incidental, or consequential damages, including but not limited to
loss of income, loss of revenue, loss of profit, loss of wages, loss of time, loss of sales, accruement of debts or expenses,
injury to personal property, or injury to any person or any other type of damage or loss.
This limited warranty and any disputes arising out of or in connection with this limited warranty ("Disputes") shall be
governed by the laws of the State of Utah, USA, excluding conflicts of law principles and excluding the Convention for the
International Sale of Goods. The courts located in the State of Utah, USA, shall have exclusive jurisdiction over any
Disputes.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state
and jurisdiction to jurisdiction, and which shall not be affected by this limited warranty. This warranty extends only to
you and cannot by transferred or assigned. If any provision of this limited warranty is unlawful, void or unenforceable,
that provision shall be deemed severable and shall not affect any remaining provisions. In case of any inconsistency
between the English and other versions of this limited warranty, the English version shall prevail.
This warranty cannot be changed, assumed, or amended by any other person or agreement.
APOGEE INSTRUMENTS, INC. |
721 WEST 1800 NORTH, LOGAN, UTAH 84321, USA
TEL: (435) 792-4700 | FAX: (435) 787-8268 | WEB: APOGEEINSTRUMENTS.COM
Copyright © 2020 Apogee Instruments, Inc.