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Probe Replacement
pH p
robes don’t last forever. Every probe will eventually age and fail even if you don't use it that often. The typical service
life of Apera probes is 12-24 months depending on the frequency of usage and how well you keep it clean and properly
stored. We recommend replacing your probe every 1 to 2 years to ensure the best performance.
To replace the probe: 1) take off the probe cap; 2) screw off the probe ring 3) unplug the
probe; 4)
plug in the new replacement probe (pay attention to the probe’s position); 5) screw
on the probe ring tightly. Soak the probe in 3M KCL for 5-15 minutes. Then perform
calibration before testing.
The replacement probes that are compatible with PH60-Z:
•
PH60-DE (Regular pH glass bulb probe), PH60S-DE (Spear pH probe for
solids/semi-solids pH testing), PH60F-DE (Flat pH probe for surface pH testing), ORP60-DA (ORP Probe).
Warrant y
We warrant this instrument to be free from defects in material and workmanship and agree to repair or replace free of
charge, at option of APERA INSTRUMENTS, LLC, any malfunctioned or damaged product attributable to responsibility of
APERA INSTRUMENTS, LLC for a period of TWO YEARS (SIX MONTHS for the probe) from the delivery.
This limited warranty does NOT cover any damages due to:
Accidental damage, transportation, storage, improper use, failure to follow the product instructions or to perform any
preventive maintenance, unauthorized repair or modifications, normal wear and tear, or other external causes or actions
beyond our reasonable control.
To get the fastest warranty fulfillment, go to
support.aperainst.com
and click
“New Support Ticket”
on the upper right
corner. Type your email in the requester field,
“Warranty” in the Subject field, and then input the following information in
the description field:
•
Your full name
•
Product model that needs warranty fulfillment
•
Serial number of the product (can be found on the back sticker of the tester body)
•
What problem or issue you had experienced with the product
•
Attach a photo of your proof of purchase
•
Attach a photo of the problematic product
Then click Submit. One of our customer care specialists will help you fulfill the warranty within one business day.
APERA INSTRUMENTS, LLC
Address: 6656 Busch Blvd, Columbus Ohio 43229
；
Tel: 1-614-285-3080
Email:
Website: www.aperainst.com