CONFIGURING COMMUNICATION MODE
If you require your terminal to change communication
modes between GPRS, Dial-up and IP, please follow the
steps below.
1. Press
<Func>
9, 9, 0, 5 and then press
<ENTER>
2. At “Swipe Merchant Card” Press
<ENTER>
3. Press
<ENTER>
to go to” COMMS MODE” Screen
4. Press 1 to select Dial-up communication mode
Press 6 to select GPRS communication mode
Press 7 to select IP communication mode
5. Press
<ENTER>
until the ANZ main screen appears
6. Press
<Func>
2, 4, 6, 8
<ENTER><ENTER>
. “TMS
Logon Successful” should display on the terminal.
7. Press
<Func>
8, 7
<ENTER><ENTER>
. “ANZ
Initialisation Approved” should display on the
terminal.
TERMINAL FAULTS – SELF HELP
If your terminal is experiencing technical issues (e.g.
blank/frozen screen), attempt the following steps:
1. Press
<Func>
8, 6
<ENTER><ENTER>
. The terminal
will Power Reset.
2. Press
<Func>
2, 4, 6, 8
<ENTER><ENTER>
. “TMS
Logon Successful” should display on the terminal.
Press
<Clear>
to go to Main Screen.
3. Press
<Func>
8, 7
<ENTER><ENTER>
.
“ANZ Initialisation Approved” should display
on the terminal.
Press
<Clear>
to go to Main Screen.
The terminal is now ready to process transactions.
If the above steps are unsuccessful, switch off the
power at the power point. Leave the power off for 5
minutes. Ensure cables are securely connected. Switch
on power at the power point. Repeat steps 2 & 3. If
unsuccessful please contact ANZ Merchant Services on
1800 039 025 for further assistance.
Note: For Dial Up terminals only – If you are experiencing a ‘No
Line’ message on your terminal, you will need to test your PSTN
(Phone Line) by plugging a telephone into the wall socket &
dialling 1800031002. If you do not hear a fax sound you may
need to fault your line to your phone service provider.
INSTALLING A PAPER ROLL
• When the paper roll is nearing the end, a red line
will appear on the paper, this indicates that the
paper roll must be replaced.
• Open the paper compartment by pulling the cover
towards the rear of the terminal
• Insert the paper roll in the compartment
• Pull the paper end up to the top of the terminal
and hold it in position
• Maintain the paper roll position and close the lid
• Press the top of the lid in the centre until it clips
into position.
TERMINAL SECURITY
Please ensure that the terminal is placed in a secure
location enabling the cardholder to use the keypad
without being observed by security cameras, CCTV
devices or by any other person.
Only authorised ANZ business partners are permitted
to install or perform maintenance of your terminal.
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